Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Open To Work

MANUEL "PALOMO" COLON PEREZ

San Juan

Summary

Professional with over 30 years experience in executive, managerial and administrative support at private and public corporation. Experience as Supervisor level with small and large groups, focused in obtaining continued and sustained results for corporate goal and operational objective

Results-driven administrator specializing in problem-solving and compliance management. Demonstrated ability to lead initiatives that enhance organizational efficiency and improve service delivery.

Accomplished administrative advisor with a background in strategic planning and project management. Known for driving operational efficiency and leading cross-functional teams to achieve organizational goals.

Results-driven leader with a strong focus on organizational leadership, strategic planning, and project management. Proven ability to enhance operational efficiency and drive team collaboration for impactful results.

Dynamic administrative professional with extensive experience in enhancing operational efficiency within Medicaid programs. Demonstrated expertise in team collaboration, problem-solving, and effective communication to support strategic initiatives and policy implementation.

Overview

23
23
years of professional experience

Work History

Administrative Advisor

Medicaid Executive Office
San Juan
01.2025 - Current

• Support the Director of the Administration Division in providing the necessary tools for other areas within the Medicaid Program to perform their functions.
• Coordinate and monitor key administrative processes, including purchasing, contracts, maintenance, transportation, inventory, and general services.
• Continuously evaluate the efficiency of administrative procedures and recommend improvements to optimize resources and response times.
• Infrastructure, Facilities, and Leases.
• Visit local Medicaid Program offices to assess physical conditions, maintenance needs, and compliance with operational requirements.
• Recommend and manage repairs, improvements, renovations, and modifications to the structures and spaces used by regional offices.
• Serve as the primary liaison with lessees, landlords, contractors, and suppliers to coordinate inspections, repairs, negotiations, and service agreements.
• Prepare technical and administrative reports on findings, risks, estimated costs, and intervention priorities.
• Interagency Coordination and Labor Relations.
• Facilitate meetings with regional directors, facility managers, technical staff, and other stakeholders to address operational needs and resolve critical situations.
• Provide administrative advice to regional management and staff on processes, compliance, proper use of resources, and best practices.
• Manage formal communications related to infrastructure, contracts, permits, regulatory compliance, and administrative matters.

Procurement, Contracts, and Compliance Processes
• Track requisitions, purchase orders, service contracts, and procurement processes to ensure compliance with regulations and established timelines.
• Coordinate with Finance, Purchasing, and other divisions to ensure the availability of funds, required documentation, and proper transaction closure.
• Monitor the performance of suppliers and contractors, documenting deviations and recommending corrective actions.

Analysis, Planning, and Strategic Support
• Prepare executive reports, needs analyses, budget projections, and strategic recommendations to support decision-making.
• Develop and maintain tracking systems for infrastructure, maintenance, and procurement projects.
• Identify operational risks and propose practical solutions to ensure service continuity in local offices.

Administrative Supervisor

Local Office Medicaid
San Juan
03.2023 - 06.2024
  • Supervised daily operations, ensuring compliance with Medicaid regulations and policies.
  • Trained and mentored staff on best practices for patient eligibility processes.
  • Streamlined workflow procedures to enhance service delivery efficiency and accuracy.
  • Conducted regular audits to maintain high standards of data integrity and reporting.

Vicepresident of Human Resources

Universit of Puerto Rico - Office of the President
San Juan
06.2023 - 03.2024
  • Manages and directs the University's Central Human Resources Management System in coordination with the human resources offices of the institutional units. Advises and assists the President in determining institutional policy regarding human resources development objectives. Evaluates and recommends amendments to institutional policies in accordance with applicable laws and regulations. Administers the Classification and Compensation Plan for the University System's Non-Teaching Staff and plans and develops a uniform recruitment program. Represents the university administration in discussions and agreements with the various employee groups within the university system. Directs, supervises, plans, and coordinates all activities related to the different phases of human resources management within an institutional unit of the University System. Analyzes, makes recommendations to, and advises the Rector regarding laws, regulations, standards, and procedures related to various matters pertaining to the Campus. Implements the institutional policy established by the President or the assigned official regarding human resources management. This position requires extensive knowledge of human resources management. It also demands a high level of confidentiality, strategic vision, innovation, creativity, leadership, teamwork, and the ability to act with initiative and sound judgment in performing work guided by applicable rules, procedures, and regulations.
  • Led strategic planning initiatives to align organizational goals with operational execution.
  • Developed and implemented policies enhancing operational efficiencies across departments.
  • Facilitated cross-functional collaboration to drive project success and stakeholder engagement.
  • Oversaw budgeting processes, ensuring financial accountability and resource allocation aligned with strategic objectives.

Director De Innovación y Emprendimiento

Universidad De Puerto Rico - Office of the President
San Juan
06.2023 - 03.2024
  • Designs and implements the ENTREPRENEURIAL UNIVERSITY model, which includes cross-cutting activities aimed at different sectors of the university community (i.e., students, alumni, faculty, and non-teaching staff) with the objective of generating innovation and creating economic and social value. Supports education, research, and creative activity throughout the UPR system by promoting a culture of entrepreneurial thinking.

    Its main functions are:
    1. To propose activities with students, alumni, faculty, and non-teaching staff that foster innovation, entrepreneurial initiatives in any field, and the development of entrepreneurial skills.

    2. To coordinate and promote entrepreneurial activities carried out in UPR departments that foster a multidisciplinary culture.

    3. To promote and implement joint programs with institutions, companies, and other external entities to foster entrepreneurship at the UPR. 4. Analyze the entrepreneurial phenomenon and its ecosystem, both within and outside the university context.

    5. Promote, integrate, and disseminate the entrepreneurial and innovation activities carried out by members of the university community.

    6. Present an annual work plan (i.e., a Systemic Entrepreneurship Agenda).

    7. Promote alliances with the public and private sectors in and outside of Puerto Rico, regarding entrepreneurship and business collaboration.

    8. Submit a monthly report of activities.

    9. Create and maintain an up-to-date database of the entrepreneurial ecosystem.

    10. Collaborate with the Office of Intellectual Property and Technology Transfer in Central Administration.

    11. Advise university entrepreneurs on preparing budgets for their entrepreneurial projects.

    12. Develop a needs assessment of the entrepreneurial ecosystem. 13. Create training programs in the area of

    entrepreneurship.

    14. Create and organize information on entrepreneurship to support decision-making.

    15. Promote entrepreneurial and innovative initiatives originating at the UPR for the benefit of teaching, research, and academic management.
  • Led cross-departmental initiatives to enhance operational efficiency and streamline processes.
  • Developed strategic plans aligning organizational goals with resource allocation and project management.
  • Managed team performance through regular feedback and professional development opportunities.
  • Oversaw budgeting processes, ensuring financial accountability and optimal resource utilization.

Dean of Administration

University of Puerto Rico - Medical Sciences Campus
San Juan
04.2019 - 08.2023
  • Managerial work that consists of directing the Dean of Administrative Affairs in an institutional unit of the University System, as established in Chapter IV of the General Regulations of the University of Puerto Rico. Directs, supervises, plans, and coordinates the services and activities offered by the offices attached to this Dean's Office, in accordance with the development and evolution of the institutional unit's administrative system. Advises the Rector on the formulation, compliance, and implementation of institutional policy, regulations, rules, and procedures that will govern administrative matters.Acts as a liaison officer and facilitates communication between employees, the Rector, and other university administration officials, as part of the administrative services they direct. Represents the Rector in those matters delegated to them. This position requires extensive administrative knowledge. In addition, a high level of confidentiality, strategic vision, leadership, teamwork, initiative, and independent judgment are required. The candidate will receive general instructions regarding the work to be performed. Work performance is evaluated through meetings, reports, and results.
  • Responsible of the administration and direction of the Deanship of Administration which comprises 10 service offices and department, including: Finance, Human Resources, Physical Resources Department, Security, among others.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Director of Human Resources

University of Puerto Rico - Medical Science Campus
San Juan
04.2018 - 04.2019
  • In charge of the administration and direction of the Human Resources Department.
  • In charge of the administration and revision of labor processes and policies.
  • Developed a Human Resources Department reorganization plan.
  • Led strategic planning initiatives to enhance organizational effectiveness and align departmental goals.
  • Directed cross-functional teams to implement process improvements across various medical research projects.
  • Oversaw budget management, ensuring optimal resource allocation for departmental operations and programs.
  • Fostered collaborative relationships with stakeholders to drive innovation in healthcare delivery practices.

Secretary of Health Assistant

Department of Health of Puerto Rico
San Juan
01.2017 - 09.2018
  • In charger of the administration department focusin on the Government Administrative Plan.
  • Supervised the completion of the administrative orders in compliance with stated regulations and rules.
  • Overview day by day performance within the Department structure and beyond.
  • Managed correspondence and communication between departments to ensure timely information flow.
  • Coordinated scheduling of meetings, appointments, and events for departmental staff.
  • Maintained organized filing system for confidential health records and administrative documents.
  • Assisted in preparing reports and presentations to support departmental initiatives and objectives.

Administration Consultant

Self Employed as a Free- Lance
San Juan
01.2014 - 08.2017
  • Streamlined administrative processes to enhance operational efficiency and reduce turnaround times.
  • Developed and implemented customized organizational systems for client projects, improving workflow management.
  • Advised clients on best practices for project management using tools such as Trello and Asana.
  • Coordinated virtual meetings and webinars, ensuring seamless communication among stakeholders.

General Services Director

Teachers Retirement System of Puerto Rico
San Juan
01.2011 - 08.2014
  • Responsible for the general services department of the Agency, supervise and coordinated all service programs.
  • Management the purchases, warehouse, transportation postal, maintenance building conservation, phone services, parking lots, house maintenance and other services and support programs.
  • Responsible for the applications of laws, regulation and rules related to the operational areas of the municipality.
  • Evaluated and supervised personnel productivity and performance against agency goals.
  • Analyzed and recommended changes for the agency services granted contracts.
  • Developed a performance plan for the internal support of the general services procedures.
  • Led cross-functional teams to streamline operations and enhance service delivery.
  • Developed and implemented service standards to improve customer satisfaction metrics.
  • Oversaw vendor management processes, ensuring compliance with contractual obligations.
  • Coordinated facility maintenance schedules to optimize operational efficiency and safety.

Regional Director

Adminstration of the Right to Work Goverment of Puerto Rico
Bayamón
07.2009 - 03.2021
  • Planned, coordinated, directed, supervised and evaluated programmatic and administrative activities undertaken by the Regional Office based in the Agency Act and regulations outlined work plans, goals and objectives.
  • Directed, at regional level, the implementation of programs for human resources development and directed employment of the Agency, ensuring compliance with applicable federal and state standards, plans and programs.
  • Represented the Administrator at public, political, civic institutions, commercial, industrial and other entities, in order to guide staff, promote participation in Agency programs and coordinate activities and projects. Offered guidance to staff under his supervision on work methods and systems, procedures and standards in place for development of programs and activities of the Agency.
  • Studied, analyzed and assessed laws, regulations, rules, policies and guidelines that apply to their area of responsibility and reports its observations and recommendations. Ensured the proper functioning of the regional office in order to be in compliance with regulations, guidelines, standards and procedures promulgated by the Agency in line with its administrative policy.
  • Recommended new methods, systems and work procedures to improve the quality and efficiency of activities of the regional office. Guided and advised officials of other state and federal agencies and private citizens about the programs, activities and benefits provided by the Agency based on the laws it administers
  • Directed regional initiatives to enhance workforce participation and employment opportunities.
  • Collaborated with government agencies to develop effective policies promoting workers' rights and job access.
  • Led training programs for staff on compliance with labor laws and regulations affecting employment practices.
  • Analyzed workforce data to identify trends, informing strategic decisions for regional economic development.

Mayor's Advisor

Municipality of Cataño
Cataño
01.2004 - 12.2008
  • Provided assessment to identify necessities and developed strategies for the creation or restructure of programs, office and processes to implement public policies in the municipal’s organization.
  • Assisted the Mayor’s in administrative activities as requested.
  • Offered advice to the Mayor’s in the implementation of existing programs and of new creations with the municipal organization.
  • Executed other official assignments upon the Mayor’s request.
  • Worked with matters related to the Legislative Branch such as ordinance project resolution about the law and others documents that would be related to the executive office.
  • Led community engagement initiatives to enhance citizen participation in municipal decision-making.
  • Developed and implemented strategic plans for economic development and infrastructure improvement.
  • Fostered partnerships with local organizations to promote public services and community programs.
  • Oversaw budget allocation, ensuring financial resources aligned with municipal priorities and goals.

Legislative Advisor

House of Representative - Hon. Francisco "Junior" González - Hon. Héctor Torres
San Juan
01.2004 - 12.2008
  • Prepared Law Resolutions and Investigation, Joint and Concurrent, motions and inform the committees.
  • Assisted the Congressman in ordinary sessions and in public hearing for the different committees pertaining to his office.
  • Prepared office for public hearings.
  • Verified and analyzed all legislation sent to the committees for future public hearings.
  • Advised legislative members on policy implications and strategic initiatives for effective governance.
  • Developed comprehensive legislative proposals, ensuring alignment with organizational goals and community needs.
  • Collaborated with stakeholders to gather insights, enhancing policy development and advocacy efforts.
  • Analyzed legislative trends, providing data-driven recommendations to inform decision-making processes.

Legislative Assistant

House of Representatives - Hon. Francisco "Junior" González
San Juan
05.2003 - 01.2004
  • Prepared Law Resolutions and Investigation, Joint and Concurrent, motions and inform the committees.
  • Assisted the Congressman in ordinary sessions and in public hearing for the different committees pertaining to his office.
  • Prepared office for public hearings.
  • Verified and analyzed all legislation sent to the committees for future public hearings.
  • Conducted thorough research on legislative issues to support policy development and decision-making.
  • Drafted and reviewed correspondence, reports, and legislative documents for accuracy and clarity.
  • Coordinated meetings between constituents, stakeholders, and elected officials to facilitate effective communication.
  • Analyzed proposed legislation to identify potential impacts and provide strategic recommendations.

Education

Public Administration

Almeda University
United States
05-2007

MBA - Public Administration

Almeda University
United States
05-2005

BBA - Business Administration - Major in Marketing

University of Puerto Rico
Bayamón, Puerto Rico
05-1996

Skills

  • Organizational leadership
  • Office administration
  • Scheduling appointments
  • Document management
  • Budgeting expertise
  • Meeting coordination
  • Expense reporting
  • Customer service
  • Problem-solving
  • Team collaboration
  • Decision-making
  • Team building and leadership
  • Employee supervision
  • Office management
  • Relationship development
  • Operations management
  • Executive support
  • Project management
  • Administrative support
  • Data confidentiality
  • Time management
  • Verbal and written communication
  • Client communication
  • Data entry
  • Conflict resolution
  • Goal setting
  • Staff management
  • Task delegation
  • Documentation and reporting
  • Strategic planning
  • Inventory control
  • Performance monitoring
  • Data analysis
  • Events coordination
  • Workflow optimization
  • Financial reporting
  • Filing system organization
  • Operations oversight
  • Policy implementation
  • Program leadership
  • Performance improvement
  • Schedule coordination
  • Process improvement
  • Project coordination
  • Program management
  • Deadline adherence
  • Information management
  • Document control
  • Business development
  • Business administration
  • Multiple priorities management
  • Travel coordination
  • Proposal evaluation

Additional Information

Microsoft Office Suite - Dominio de Word, Excel, Power Point, y Outlook para la creación de documentos, análisis de datos y comunicación.

Software de Gestión de Proyectos - Experiencia en herramientas como Microsoft Project, Asana o Trello para la planificación y seguiientos de proyectos.

Sistemas de Gestión Empresarial - Familiaridad con sistemas como SAP, Oracle o Microsoft Dynamic para la gestión de recursos empresariales.

Timeline

Administrative Advisor

Medicaid Executive Office
01.2025 - Current

Vicepresident of Human Resources

Universit of Puerto Rico - Office of the President
06.2023 - 03.2024

Director De Innovación y Emprendimiento

Universidad De Puerto Rico - Office of the President
06.2023 - 03.2024

Administrative Supervisor

Local Office Medicaid
03.2023 - 06.2024

Dean of Administration

University of Puerto Rico - Medical Sciences Campus
04.2019 - 08.2023

Director of Human Resources

University of Puerto Rico - Medical Science Campus
04.2018 - 04.2019

Secretary of Health Assistant

Department of Health of Puerto Rico
01.2017 - 09.2018

Administration Consultant

Self Employed as a Free- Lance
01.2014 - 08.2017

General Services Director

Teachers Retirement System of Puerto Rico
01.2011 - 08.2014

Regional Director

Adminstration of the Right to Work Goverment of Puerto Rico
07.2009 - 03.2021

Mayor's Advisor

Municipality of Cataño
01.2004 - 12.2008

Legislative Advisor

House of Representative - Hon. Francisco "Junior" González - Hon. Héctor Torres
01.2004 - 12.2008

Legislative Assistant

House of Representatives - Hon. Francisco "Junior" González
05.2003 - 01.2004

Public Administration

Almeda University

MBA - Public Administration

Almeda University

BBA - Business Administration - Major in Marketing

University of Puerto Rico
MANUEL "PALOMO" COLON PEREZ