Paola Torres
San Juan,US
Summary
To be an active employee who contributes to the Mission, vision, and the company, and to interact, on a professional level with other employees. To give excellent performance, and to translate the experience knowledge, skills and abilities into value for the organization.
Overview
7
7
years of professional experience
Work History
Financial Counselor
Arnold Palmer Hospital For Children
Orlando, US
06.2021 - Current
- Customer transactions, such as deposits, withdrawals, money orders, and checks, were handled by me.
- Obtaining necessary forms, signatures from patient/guarantor
- Set and manage patient appointment schedule using epic
- Assists the physician by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician
Retail
GUESS Factory
Orlando, US
06.2019 - 08.2021
- Handling returns and refunds in accordance with company policies.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Provide purchasing advice to customers.
- Was in charge of communicating with customers and ensuring that their needs were met.
Education
Medical Assisting - M.D. -
Southern Technical College
Orlando, FLSkills
- Management
- Problem solving
- Communication
- Leadership
- Setting appointment
- Processing payment
- Microsoft office
Languages
Spanish
First Language
English
Proficient
C2
Timeline
Financial Counselor
Arnold Palmer Hospital For Children
06.2021 - Current
Retail
GUESS Factory
06.2019 - 08.2021
Medical Assisting - M.D. -
Southern Technical College