Paola Torres Ronda
Ciales
Summary
Establish and consolidate myself in a company that give job stability where could apply experiences and
knowledge, and develop professionally for the good performance of the assigned functions.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Wendy's
07.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed opening and closing shift kitchen tasks.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Customer Service
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated and sanitized kitchen and food preparation equipment.
- Made change and issued receipts or tickets to customers for each transaction.
- Performed cash, card and check transactions to complete customer purchases.
Student Librarian Assistant
University Ana G. Mendez
01.2022 - 05.2023
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Answered questions from patrons and helped to find desired materials.
- Monitored library environments to maintain safe, hazard-free settings.
- Maintained secure environment by monitoring visitors at front desk.
- Collected and processed fines on overdue library materials.
University Assistant
University Ana G. Mendez
11.2022 - 12.2022
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Associate of Arts - Fashion Design
Ana G. Mendez
Barceloneta, Puerto Rico06.2024
High School Diploma -
Fernando Callejo
Manati, Puerto Rico05.2021
Skills
- Customer Service
- Inbound and Outbound Calling
- Presenting Solutions
- Exceptional Communicator
Timeline
Customer Service Cashier
Wendy's
07.2023 - Current
University Assistant
University Ana G. Mendez
11.2022 - 12.2022
Student Librarian Assistant
University Ana G. Mendez
01.2022 - 05.2023
Associate of Arts - Fashion Design
Ana G. Mendez
High School Diploma -
Fernando Callejo
Similar Profiles
Therese MuhawenimanaTherese Muhawenimana
Restaurant Team Member at Wendy'sRestaurant Team Member at Wendy's
Danielle FiorelloDanielle Fiorello
Crew Leader at Wendy'sCrew Leader at Wendy's
Amaralee ClaroAmaralee Claro
Cashier at Wendy'sCashier at Wendy's
Nickel AgyekumNickel Agyekum
Crew Member at Wendy'sCrew Member at Wendy's
Yandel OrtegaYandel Ortega
Lead Diver at BCI World WideLead Diver at BCI World Wide