Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Websites
Timeline
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Paola Velázquez Rivera

Guaynabo

Summary

Customer-oriented Store Manager offering over four years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

6
6
years of professional experience

Work History

Store Manager

Ah La Laà Boutique
San Juan
08.2021 - Current
  • Directed store operations with emphasis on inventory management and staff coordination.
  • Managed social media campaigns to enhance customer engagement and achieve sales targets.
  • Oversaw administrative operations to ensure efficient workflow and compliance standards.

Sales Representative

Vector Marketing
SAN JUAN
01.2021 - 04.2021
  • Executed high-quality knife sales through engaging product presentations to clients.

Sales Assistant

Lace Boutique
SAN JUAN
01.2020 - 03.2020
  • Assisted in sales operations and supported the owner in daily business activities.

Stylist Sales Associate

Valija Gitana
SAN JUAN
07.2019 - 10.2019
  • Managed warehouse operations efficiently, ensuring product availability and organization.
  • Styled clients with personalized fashion recommendations, enhancing their shopping experience.
  • Engaged directly with clients to understand their needs and provide tailored styling solutions.

Education

Bachelor of Arts - B.A in Audiovisual Communication

University of Puerto Rico
San Juan
05-2021

High School Diploma -

Colegio Lourdes
Hato Rey
05-2016

Skills

  • Inventory management
  • Staff coordination
  • Social media marketing
  • Sales analysis
  • Administrative operations
  • Customer relationship management
  • Team building
  • Strong communication skills
  • Staff training
  • Google drive
  • Verbal communication
  • MS office
  • Conflict resolution
  • Problem solving
  • Customer service

Accomplishments

  • Recived sales recgnition for exceeding quarterly targets

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

Store Manager

Ah La Laà Boutique
08.2021 - Current

Sales Representative

Vector Marketing
01.2021 - 04.2021

Sales Assistant

Lace Boutique
01.2020 - 03.2020

Stylist Sales Associate

Valija Gitana
07.2019 - 10.2019

Bachelor of Arts - B.A in Audiovisual Communication

University of Puerto Rico

High School Diploma -

Colegio Lourdes

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Paola Velázquez Rivera