Paola M. Acevedo Rivera
Carolina
Summary
Experienced customer service professional with a proven track record of excellence at Burger King. Demonstrating exceptional problem-solving abilities and maintaining a positive attitude under pressure, consistently ensures high levels of customer satisfaction. Exceptional communication and teamwork skills contribute to creating a positive and collaborative work environment. Proficient in multitasking and time management, consistently delivers results in fast-paced environments, ensuring efficient operations and customer service delivery.
Overview
5
5
years of professional experience
Work History
Servicio al Cliente
Burger King
01.2023 - 12.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Servicio al Cliente
Farmacia Caridad
03.2022 - 12.2023
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Servicio al Cliente
Coca-Cola Music Hall
02.2020 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Cuarto Año -
Sofía Resax
San Juan Puerto Rico12.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Calm under pressure
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Servicio al Cliente
Burger King
01.2023 - 12.2024
Servicio al Cliente
Farmacia Caridad
03.2022 - 12.2023
Servicio al Cliente
Coca-Cola Music Hall
02.2020 - 12.2021
Cuarto Año -
Sofía Resax
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