Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Paolamar Rijos Villegas

San Juan

Summary

My goal is to continue gaining experience in the food and beverage industry, allowing me to further develop and showcase my skills to create unforgettable guest experiences. I am eager to contribute more of my abilities and qualities to enhance service and guest satisfaction. I am also excited to explore new opportunities for growth within the company and see where my journey can take me.

Detail-oriented and customer-focused professional with extensive experience in hospitality, sales, and administrative support. Adept at delivering exceptional guest experiences, managing multiple responsibilities, and exceeding sales targets. Passionate about fostering positive relationships, ensuring operational efficiency, and maintaining high service standards.

Overview

8
8
years of professional experience

Work History

Host, Busser, Runner & Barback

STK Steakhouse
10.2021 - Current
  • Provide a seamless guest experience by greeting and seating customers professionally
  • Assist servers with table setup, food delivery, and guest requests to ensure high-quality service
  • Support the bar team by preparing garnishes, stocking supplies, and maintaining cleanliness
  • Expedite food orders and coordinate with the kitchen for efficient service
  • Maintain a fast-paced, high-energy environment while ensuring guest satisfaction
  • Resolve guest concerns promptly to enhance customer experience

Executive Assistant

EBS
10.2024 - 02.2025
  • Managed executive schedules, correspondence, and daily administrative tasks
  • Worked with confidential and sensitive information, ensuring strict data security and privacy
  • Coordinated high-level meetings, travel arrangements, and event logistics to optimize efficiency
  • Assisted with document preparation, reporting, and communication between departments
  • Maintained accurate records and streamlined processes to enhance operational workflow

Server & Bartender

Callejero Restaurant
06.2019 - 09.2021
  • Delivered high-quality table and bar service in a fast-paced dining environment
  • Crafted and served beverages while managing customer orders efficiently
  • Maintained cleanliness and organization to meet restaurant standards
  • Built strong relationships with guests, leading to repeat business and increased sales

Sales Associate

M Steel Jewelry
01.2017 - 05.2019
  • Engaged customers with personalized recommendations, driving sales growth
  • Utilized persuasive selling techniques to exceed revenue targets
  • Managed inventory and curated visually appealing product displays
  • Developed customer loyalty through exceptional service and attention to detail

Education

Associate’s Degree - Veterinary Assistance

EDIC College
San Juan, PR

Curso de Mixología -

AMB

Skills

  • Customer Service
  • Sales & Hospitality
  • Organizational Skills
  • Confidentiality & Data Security
  • Communication
  • Teamwork & Efficiency
  • Adaptability & Work Ethic
  • Technical Proficiency
  • Initiative and Proactivity
  • Attention to detail
  • Fast learner

Accomplishments

• Started at STK at 19 years old as a Host with no prior experience in the industry.

• Developed a strong passion for hospitality and actively sought opportunities to grow within the company.

• Took the initiative to request a transition to Busser and Runner roles to gain deeper knowledge of food service operations.

• Gained hands-on experience in multiple aspects of the restaurant, improving speed, efficiency, and guest interactions.

• Now, at 23 years old, I am preparing for the next step in my career—becoming a Server—to further enhance my skills and contribute even more to the guest experience.

Timeline

Executive Assistant

EBS
10.2024 - 02.2025

Host, Busser, Runner & Barback

STK Steakhouse
10.2021 - Current

Server & Bartender

Callejero Restaurant
06.2019 - 09.2021

Sales Associate

M Steel Jewelry
01.2017 - 05.2019

Associate’s Degree - Veterinary Assistance

EDIC College

Curso de Mixología -

AMB
Paolamar Rijos Villegas