Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Paola S. Jorge Silva

Mayagüez

Summary

Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Fit2Run, The Runner's Superstore
03.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed discipline, responsibility, and customer service skills utilized for benefit in daily life tasks,

Education

Bachelor of Arts - Psychology

University of Puerto Rico Mayaguez Campus
Mayagüez, Puerto Rico
06-2025

Doctor of Psychology - Psychology

Carlos Albizu University
Mayagüez, Puerto Rico
06-2030

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Cash handling
  • Customer assistance
  • Retail sales
  • Product knowledge
  • Store maintenance
  • Stocking and receiving

Additional Information

  • Excel
  • Microsoft
  • Powerpoint

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Retail Sales Associate

Fit2Run, The Runner's Superstore
03.2024 - Current

Bachelor of Arts - Psychology

University of Puerto Rico Mayaguez Campus

Doctor of Psychology - Psychology

Carlos Albizu University

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Paola S. Jorge Silva