Paola S. Jorge Silva
Mayagüez
Summary
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Fit2Run, The Runner's Superstore
03.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed discipline, responsibility, and customer service skills utilized for benefit in daily life tasks,
Education
Bachelor of Arts - Psychology
University of Puerto Rico Mayaguez Campus
Mayagüez, Puerto Rico06-2025
Doctor of Psychology - Psychology
Carlos Albizu University
Mayagüez, Puerto Rico06-2030
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Customer assistance
- Retail sales
- Product knowledge
- Store maintenance
- Stocking and receiving
Additional Information
- Excel
- Microsoft
- Powerpoint
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Retail Sales Associate
Fit2Run, The Runner's Superstore
03.2024 - Current
Bachelor of Arts - Psychology
University of Puerto Rico Mayaguez Campus
Doctor of Psychology - Psychology
Carlos Albizu University