PATRICIA REYES RIVERA
BAYAMON
Summary
Diligent and personable customer service representative with a strong desire to utilize communication and problem-solving skills to effectively serve customers. Experienced in handling multiple tasks in a fast-paced environment, adept at keeping customers satisfied while efficiently resolving issues. Goal is to provide exceptional service and ensure customer happiness by addressing needs promptly and effectively.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Windsor Fashion
San Juan, PR
04.2023 - 08.2024
- Managed team operations effectively.
- Managed daily store opening and closing procedures.
- Provided exceptional service to customers.
MOBILE EXPERT
T-MOBILE
06.2018 - 06.2021
- Customer Service
- Sales Representative
- Customer Orientation
ASSISTANT MANAGER
AEO, PLAZA LAS AMÉRICAS
09.2014 - 05.2018
- Supervise all the work team
- Make schedules
- Supervise store inventory
- Train employees in sales
- Work in the warehouse
ASSISTANT MANAGER
AEO, PLAZA DEL SOL
08.2012 - 09.2014
- Supervise all the work team
- Make schedules
- Supervise store inventory
- Train employees in sales
- Work in the warehouse
Education
BIOLOGY -
INTERAMERICAN UNIVERSITY OF PUERTO RICO
05.2012
Skills
- Teamwork
- Responsable
- Initiative Leadership
- Computer Skills
- Microsoft Word and Excel
- Time Management
- Self Motivation
- Adaptability
- Management Skills
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Hobbies and Interests
- Traveling
- Reading
- Job Related Activities
- Volunteer work
Timeline
Assistant Manager
Windsor Fashion
04.2023 - 08.2024
MOBILE EXPERT
T-MOBILE
06.2018 - 06.2021
ASSISTANT MANAGER
AEO, PLAZA LAS AMÉRICAS
09.2014 - 05.2018
ASSISTANT MANAGER
AEO, PLAZA DEL SOL
08.2012 - 09.2014
BIOLOGY -
INTERAMERICAN UNIVERSITY OF PUERTO RICO