Patricia Webster

I am looking to secure a rewarding position with a well-established organization with a stable environment that will give me the opportunity to use and develop my skills for growth and advancement within an organization. Customer Service Specialist with background in managing customer inquiries, resolving conflicts and providing solutions to enhance customer satisfaction. Strong communication skills coupled with ability to handle multiple tasks simultaneously have consistently improved operational efficiency. Notable for fostering positive relationships with customers by understanding needs and delivering timely service. Empathetic Customer Service Specialist known for high productivity and efficient task completion. Skilled in problem-solving, conflict resolution, and time management which enable success in fast-paced environments. Excel at communication, active listening, and empathy to understand customer needs and provide exceptional service.

• HIPAA/OSHA Completion: Skilled Nursing Facility
• Consolidated Billing
• Medical Fraud and Abuse