Paula Ruiz
San Juan
Summary
Offering excellent communication skills and natural ability to connect with people while eager to learn and develop in the company. Committed to team collaboration and conflict resolution while achieving results and being adaptable to changing needs. Proficient in handling large sums of money and maintaining accurate records while providing exceptional customer service.
Overview
7
7
years of professional experience
Work History
Customer Service
Alliance Duty Free
10.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Shift Team Leader
Via Lactea
06.2022 - 07.2023
- Monitored inventory levels, facilitating timely replenishment and minimizing shortages.
- Mentored and trained team members on best practices and efficient task execution.
- Balanced multiple priorities simultaneously under tight deadlines without compromising quality or accuracy of results.
Sales Associate
Turquesa
03.2022 - 06.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory levels through regular stock assessments and replenishments.
- Use of vast knowledge of precious stones to create more chances of closing the sale with the client, prioritizing his needs and satisfaction
Housekeeping and Laundry Attendant
Trotamundos Airbnb
01.2019 - 02.2022
- Assisted in maintaining cleanliness of guest rooms and common areas.
- Organized cleaning supplies and equipment to streamline workflow processes.
- Increased guest satisfaction scores with meticulous attention to detail in room preparation and presentation.
Education
Associate - Interior Design
Universidad De Puerto Rico
Carolina, Puerto Rico08-2022
High School Diploma -
Cupeyville School
San Juan, Puerto Rico05-2017
Skills
- Spanish (native speaker), English (fluent)
- Inventory Management
- Customer Service
- Motivated to learn
- Fast Learner
- Great in teamwork
Timeline
Customer Service
Alliance Duty Free
10.2023 - Current
Shift Team Leader
Via Lactea
06.2022 - 07.2023
Sales Associate
Turquesa
03.2022 - 06.2022
Housekeeping and Laundry Attendant
Trotamundos Airbnb
01.2019 - 02.2022
Associate - Interior Design
Universidad De Puerto Rico
High School Diploma -
Cupeyville School
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