Provided technical advice to colleagues regarding appropriate handling techniques for tubular goods.
Monitored drilling parameters such as weight on bit, rotary speed.
Calculated volumes of mud required for various operations according to hole sizes and depths.
Lubricated casing string with grease prior to running into the wellbore.
Inspected, cleaned and gauged threads of casing joints.
Communicated effectively with rig personnel regarding operational requirements.
Assisted in spotting cement jobs by monitoring pressures while pumping cement slurry into wellbore.
Ensured compliance with safety regulations at all times while working on rigs or platforms.
Operated manual tongs and slips to make up and break out casing strings.
Performed post-cement job activities such as cutting off excess casing hangers and circulating fluid through the system.
Carpintería General
Jim Construction
Caguas
01.1985 - 01.2020
Collaborated with sales team members on strategies for successful renewal campaigns.
Solicited feedback from customers regarding their experience with the renewal process.
Provided technical support for customers who encountered difficulties during the renewal process.
Monitored customer accounts for expired contracts and took appropriate action to resolve them quickly.
Generated reports detailing the performance of each renewal campaign as well as overall success rates across all campaigns.
Analyzed data trends related to customer renewals, identifying areas of improvement and making recommendations accordingly.
Conducted outreach initiatives such as email blasts or direct mailings to remind customers about upcoming renewals.
Researched competitive pricing models and proposed changes based on market conditions.
Identified opportunities for customers to upgrade their products or services during the renewal process.
Partnered with marketing team members on cross-promotional campaigns targeting potential new customers as well as existing ones.
Developed relationships with customers to ensure repeat business and satisfaction with service offerings.
Assisted in developing promotional materials to encourage renewals from existing customers.
Maintained accurate records of customer renewals and payments.
Managed customer renewals and account updates, including contact information, payment methods, product quantity.
Processed renewal orders in a timely manner according to company standards.
Responded promptly to customer inquiries regarding their renewal status or any other related issues.
Created customized solutions that met individual customer needs while staying within company guidelines.
Tracked progress of each renewal campaign and adjusted tactics accordingly based on results.
Negotiated discounts or special offers for customers when necessary.
Conducted market research to identify potential opportunities for growth and expansion.
Posted cash payments to customer accounts for accurate and timely billing report generation.
Updated customer accounts and processed payments.
Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
Executive Business Administrator at BILL GREGORY EXCAVATING / GREGORY LAND HOLDINGSExecutive Business Administrator at BILL GREGORY EXCAVATING / GREGORY LAND HOLDINGS