Pedro J Gonzalez Rivera

Supervised employees and ensured compliance with OSHA construction code
Implemented best practices for safety management and identified potential hazards
Trained and mentored team members on safety procedures

• Trained and mentored new team members on a new, fully electronic point-of-sale (POS) system.
• Suggested complementary products to enhance sales and increase revenue.
• Proficiently handled cash and ensured accurate and secure transactions.
• Minimized profit loss by addressing expired and damaged products.
• Provided product knowledge and effectively answered customer inquiries.
• Maintained store appearance to promote a positive customer experience and brand image.

• Set up and maintained multimedia equipment both on and off-site, including computers, speakers, and cables.
• Collaborated with team members to quickly troubleshoot and resolve AV issues.
• Operated audio and visual equipment for on-campus events, showcasing proficiency in multimedia technologies and software.
• Performed administrative tasks such as filing, mail delivery, and bookkeeping using productivity software.