Peter Hopgood Hernandez
Guaynabo,Puerto Rico
Summary
Results-oriented professional with expertise in sales analysis and market strategy development. Proficient in KPI management and Microsoft Office, with a strong focus on customer relationship management. Demonstrates resilience and adaptability in fast-paced environments, driving business growth through analytical skills.
Overview
8
8
years of professional experience
Work history
Area manager Las Americas & Caribbean
Banfi
Montalcino
2022.09 - Current
- Aligned pricing, promotional structure, and distributor execution to drive revenue growth and expand margins.
- Developed commercial strategy and optimised portfolio across international markets, enhancing market competitiveness.
- Analysed SKU-level performance and market trends to identify growth opportunities and optimise product mix effectively.
Wine sales representative
Mendez & Co
Guaynabo
2021.04 - 2022.08
- Educated customers on wine profiles, enriching their purchase decisions and enjoyment.
- Created enticing display arrangements in stores, driving increased sales engagement.
- Compiled sales performance reports for management, informing strategic planning and decision-making.
- Kept track of stock levels, ensuring timely replenishment and minimal wastage.
Wine sales representative
La Bodega de Mendez
Guaynabo
2020.11 - 2021.04
- Delivered excellent customer service, leading to increased repeat business.
- Resolved customer queries to enhance service rating.
- Maintained clean, organised shop floor to ensure optimal shopping experience.
Front desk receptionist
Courtyard Marriott
Carolina, Isla Verde
2018.06 - 2018.07
- Created welcoming atmosphere for visitors by maintaining clean and organised reception area.
- Managed courier services efficiently, ensuring timely dispatch and receipt of parcels.
- Coordinated with maintenance staff to ensure cleanliness and hygiene standards met in the lobby area.
- Ensured timely scheduling of appointments with detailed coordination.
Education
Bachelor of Business Administration - Operations Management
University of Puerto Rico
Mayagüez, null 2015.08 - 2020.12
Master of Business Administration - Finance
Universidad Interamericana
San Juan, null 2022.08 -
Skills
- Sales analysis
- Market strategies
- KPI management
- Product expertise
- Customer relationship management
- Microsoft Office proficiency
- Decision-making skills
- Resilience and adaptability
Languages
English
Fluent
Spanish
Native
Affiliations
- Basketball
- Jogging
- Wine Education
Timeline
Area manager Las Americas & Caribbean
Banfi
2022.09 - Current
Master of Business Administration - Finance
Universidad Interamericana
2022.08 -
Wine sales representative
Mendez & Co
2021.04 - 2022.08
Wine sales representative
La Bodega de Mendez
2020.11 - 2021.04
Front desk receptionist
Courtyard Marriott
2018.06 - 2018.07
Bachelor of Business Administration - Operations Management
University of Puerto Rico
2015.08 - 2020.12