Peter Ruiz
Coram
Summary
Supervisor with expertise in team leadership, inventory management, and quality control. Proven ability to train staff and enhance operational efficiency. Proficient leader with a strong background in technical troubleshooting and effective problem-solving. Experienced in managing operations and ensuring optimal inventory levels, ready to contribute to enhanced service delivery.
Overview
26
26
years of professional experience
4
4
Certifications
Work History
Supervisor
Altice
Bethpage
05.2011 - 03.2025
- Supervised daily operations to ensure team efficiency and productivity.
- Trained new employees on company policies and operational procedures.
- Coordinated inventory management to maintain stock levels and reduce shortages.
- Implemented quality control measures to enhance service delivery standards.
- Resolved customer inquiries and complaints with effective communication skills.
- Scheduled staff shifts to optimize workforce allocation and coverage needs.
- Monitored performance metrics to identify areas for improvement within the team.
- Collaborated with other departments to streamline processes and improve workflows.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 50 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Operated forklifts to move materials within warehouse efficiently.
- Maintained cleanliness and organization of storage areas for easy access.
- Managed daily operations of warehouse activities and team assignments.
- Oversaw inventory control processes to ensure accuracy and efficiency.
Systems Integrator
IT TELECOM
Ponce
01.1999 - 07.2011
- Integrated diverse IT systems to streamline communication processes.
- Installed and maintained CCTV systems for surveillance and security operations.
- Troubleshot and resolved technical issues with surveillance equipment effectively.
- Collaborated with security teams to ensure optimal camera placement and coverage.
- Installed and maintained access control systems across multiple facilities.
- Provided technical support for access control hardware and software issues.
- Collaborated with security teams to enhance overall safety protocols.
- Trained staff on proper use of access control systems and procedures.
- Performed troubleshooting to diagnose and resolve complex access control system issues.
- Installed, configured and maintained access control systems such as card readers, door locks and CCTV surveillance cameras.
Education
BBA -
Catholic University of Puerto Rico
Puerto RicoAssociate of Computer Information Systems - Computer And Information Systems
Instituto De Banca
Puerto RicoSkills
- Inventory management and control
- Quality assurance
- Employee training and development
- Performance evaluation
- Time management techniques
- Team leadership
- Customer service excellence
- Technical troubleshooting and support
- Conflict resolution strategies
- Problem-solving skills
- Alarm Systems installation and maintenance
- Collaborative teamwork
- Safety compliance protocols
- Software proficiency
- AV system installation and maintenance
- Staff supervision
- Complex problem-solving expertise
- CCTV installation and maintenance
- Access control installation and maintenance
- System diagnostics and troubleshooting
- Network connectivity solutions
- Software integration expertise
- Electrical wiring skills
- Fiber optic installation techniques
- Network troubleshooting methods
- Cable testing procedures
- Fusion splicing techniques
Languages
Spanish
Native
Native
English
Advanced (C1)
C1
Certification
Forklift
Timeline
Supervisor
Altice
05.2011 - 03.2025
Systems Integrator
IT TELECOM
01.1999 - 07.2011
BBA -
Catholic University of Puerto Rico
Associate of Computer Information Systems - Computer And Information Systems
Instituto De Banca