Open To Work
Glorializ Pagan Mercado
Mayagüez,Puerto Rico
Summary
Dynamic professional with experience at Ponce School of Medicine, excelling in medical record management and client interaction. Proven ability to enhance child development through engaging educational activities at Centro Ayani. Detail-oriented and skilled in data analysis, I effectively coordinate patient care while ensuring compliance with medical protocols.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Medical Records Technician
Ponce School of Medicine
Mayagüez, P.R.
03.2008 - 05.2008
- Information dissemination work includes: requesting copies of medical records, assisting legal representatives and government agency representatives.
- Filing and distribution of medical records.
- Managed patient records and ensured accuracy in documentation processes.
- Collecting and analyzing medical records.
- Inactivating records to keep the archive up-to-date.
Secretary
Ponce School of Medicine
Mayagüez, P.R.
02.2008 - 03.2008
- Information dissemination work includes: requesting copies of medical records, assisting legal representatives and government agency representatives.
- Maintained confidential patient records in compliance with privacy regulations.
- Ordered office supplies, ensuring availability for daily operations at the school.
- Filing and distribution of medical records.
- Collecting and analyzing medical records.
- Inactivating records to keep the archive up-to-date.
Health Information Management Internship
Hospice and Home Care San Lucas
San Germán , P.R.
01.2006 - 02.2008
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Health Information Management Internship
La Concepción Hospital
San Germán , P.R.
02.2006 - 05.2006
- Maintained equipment and instruments in sterile conditions for patient safety.
- Assisted medical staff during procedures by preparing necessary tools and supplies.
- Monitored patient vitals and reported changes to nursing staff promptly.
- Ensured accuracy of data entry for medical documentation.
- Processed requests for medical record information from authorized personnel.
- Implemented best practices for data management and confidentiality standards.
- Maintained confidentiality of health information in accordance with HIPAA regulations.
- Retrieved patient medical records upon request from physicians or other authorized personnel.
Education
Associate of Arts - Health Information Management
Interamericana University of Puerto Rico
San Germán , P.R. 05.2003 - 05.2006
Skills
- Child development
- Educational assessment
- Medical record management
- Data analysis
- Client interaction
- Patient coordination
- Attention to detail
- Data management
Accomplishments
- Interamerican University of Puerto Rico; 2006 and 2009 Graduated Magna Cum Laude Achievements Recognition
Certification
- Certified Billing and Coding Specialist #W9P9P5C5
- Certified Medical Administrative Assistant #S4K5N2J6
References
References available upon request.
Timeline
Medical Records Technician
Ponce School of Medicine
03.2008 - 05.2008
Secretary
Ponce School of Medicine
02.2008 - 03.2008
Health Information Management Internship
La Concepción Hospital
02.2006 - 05.2006
Health Information Management Internship
Hospice and Home Care San Lucas
01.2006 - 02.2008
Associate of Arts - Health Information Management
Interamericana University of Puerto Rico
05.2003 - 05.2006