Rafael Corchado
Carolina
Summary
Dynamic operations leader with a proven track record at Isipharm Service, driving continuous improvement and enhancing business performance. Expert in operational excellence and team leadership, I automated processes to boost efficiency and fostered collaboration across cross-functional teams, achieving significant performance improvements. Committed to strategic planning and workforce development.
Overview
2026
2026
years of professional experience
Work History
Head of Operations
Isipharm Service
Carolina, Puerto Rico
02.2025 - Current
- Led cross-functional teams to achieve company goals, fostering collaboration and communication.
- Spearheaded continuous improvement projects, resulting in enhanced business performance.
- Automated manual processes using technology solutions, increasing accuracy and efficiency within operations.
- Facilitated change management efforts, guiding teams through periods of transition and growth.
Repair Technician
Santa Motors
Rochester New York
2021 - 11.2025
- Diagnosed and repaired automotive systems to ensure optimal vehicle performance.
- Conducted thorough inspections and identified issues in various vehicle models.
- Utilized diagnostic tools and equipment for accurate troubleshooting and repair tasks.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Trained junior technicians on best practices for repairs and safety protocols.
- Implemented quality control measures to enhance service reliability and customer satisfaction.
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Repaired and maintained wide range of small and large appliances successfully.
- Inspected and tested, repaired and refurbished products for proper operation.
Driver, Warehouse Orders
Ross Department Store
Pennsylvania
03.2017 - 08.2020
- Assisted in routine maintenance and inspections of vehicles to ensure optimal performance.
- Gained experience in diagnosing mechanical issues using diagnostic tools and techniques.
- Supported senior mechanics with repairs, enhancing understanding of vehicle systems.
- Operated delivery vehicles to transport warehouse orders efficiently
- Loaded and unloaded goods while adhering to safety protocols
Education
Asociado - Refrigerator Y Electronics
John Dewey Collage
Carolina 05-2008
GED -
Gilberto Concepcion De Gracia
Carolina, Puerto Rico06-2001
Skills
- Operational excellence
- Business analysis
- Organizational development
- Safety management
- Workforce planning
- Logistics management
- Cross-functional coordination
- Teamwork and collaboration
- Organizational structuring
- Relationship building
- Team leadership
- Operations oversight
- Decision-making
- Strategic planning
- Operations management
- Marketing strategies
- Performance improvements
- Customer relations
- Customer service
- Budget development
- Hiring and onboarding
- Delegating work
- Staff training/development
Timeline
Head of Operations
Isipharm Service
02.2025 - Current
Driver, Warehouse Orders
Ross Department Store
03.2017 - 08.2020
Repair Technician
Santa Motors
2021 - 11.2025
Asociado - Refrigerator Y Electronics
John Dewey Collage
GED -
Gilberto Concepcion De Gracia