Rafael Corchado
Carolina
Summary
Dynamic operations leader with a proven track record at Isipharm Service, driving continuous improvement and enhancing business performance. Expert in operational excellence and team leadership, I automated processes to boost efficiency and fostered collaboration across cross-functional teams, achieving significant performance improvements. Committed to strategic planning and workforce development.
Overview
2026
2026
years of professional experience
Work History
Head of Operations
Isipharm Service
02.2025 - Current
- Led cross-functional teams to achieve company goals, fostering collaboration and communication.
- Spearheaded continuous improvement projects, resulting in enhanced business performance.
- Automated manual processes using technology solutions, increasing accuracy and efficiency within operations.
- Facilitated change management efforts, guiding teams through periods of transition and growth.
Repair Technician
Santa Motors
2021 - 11.2025
- Diagnosed and repaired automotive systems to ensure optimal vehicle performance.
- Conducted thorough inspections and identified issues in various vehicle models.
- Utilized diagnostic tools and equipment for accurate troubleshooting and repair tasks.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Trained junior technicians on best practices for repairs and safety protocols.
- Implemented quality control measures to enhance service reliability and customer satisfaction.
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Repaired and maintained wide range of small and large appliances successfully.
- Inspected and tested, repaired and refurbished products for proper operation.
Driver, Warehouse Orders
Ross Department Store
03.2017 - 08.2020
- Assisted in routine maintenance and inspections of vehicles to ensure optimal performance.
- Gained experience in diagnosing mechanical issues using diagnostic tools and techniques.
- Supported senior mechanics with repairs, enhancing understanding of vehicle systems.
- Operated delivery vehicles to transport warehouse orders efficiently
- Loaded and unloaded goods while adhering to safety protocols
Education
Asociado - Refrigerator Y Electronics
John Dewey Collage
Carolina 05-2008
GED -
Gilberto Concepcion De Gracia
Carolina, Puerto Rico06-2001
Skills
- Operational excellence
- Business analysis
- Organizational development
- Safety management
- Workforce planning
- Logistics management
- Cross-functional coordination
- Teamwork and collaboration
- Organizational structuring
- Relationship building
- Team leadership
- Operations oversight
- Decision-making
- Strategic planning
- Operations management
- Marketing strategies
- Performance improvements
- Customer relations
- Customer service
- Budget development
- Hiring and onboarding
- Delegating work
- Staff training/development
Timeline
Head of Operations
Isipharm Service
02.2025 - Current
Driver, Warehouse Orders
Ross Department Store
03.2017 - 08.2020
Repair Technician
Santa Motors
2021 - 11.2025
Asociado - Refrigerator Y Electronics
John Dewey Collage
GED -
Gilberto Concepcion De Gracia