Estassy Ramos
Camden,NJ
Summary
Reliable Cashier offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products and stocking up merchandise.
Overview
7
7
years of professional experience
Work History
Cashier
Spirit Halloween
Cherry Hill , NJ
2019.08 - Current
- Changed sales floor signs to show current pricing and support product promotions.
- Helped customers locate desired items.
- Calculated change, accepted cards and other acceptable forms of payment, and issued receipts to customers.
- Interacted with customers and resolved customer complaints with friendly, service-oriented support.
Cashier
7-Eleven
Cinnaminson , NJ
2019.06 - 2019.08
- Checked prices for customers and processed items sold by scanning barcodes.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Educated customers on promotions to enhance sales.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Shift Supervisor
KFC
Cherry Hill , NJ
2017.07 - 2019.05
- Worked with team members to improve performance and implement training updates.
- Responded to and resolved customer questions and concerns.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
Education
Bachelor of Science - Pre-Medicine
Rutgers, The State University of New Jersey
Camden, NJ05.2023
High School Diploma -
Dr. Charles E. Brimm Medical Arts High School
Camden, NJ06.2019
Skills
- Bagging and packaging
- Inventory management
- Credit card processing
- Stocking and replenishing
- Customer assistance
- Cash register operations
- Point of sale knowledge
- Drawer management
- Product and service sales
- Product restocking
- Order taking
- Written and verbal communication
- Money handling
- Shelf-cleaning
- Cleanliness
Accomplishments
- Promoted to Shift Supervisor after only one year for exceptional performance.
- Trained and mentored 12 employees.
- Supervised team of 6 staff members.
Timeline
Cashier
Spirit Halloween
2019.08 - Current
Cashier
7-Eleven
2019.06 - 2019.08
Shift Supervisor
KFC
2017.07 - 2019.05
Bachelor of Science - Pre-Medicine
Rutgers, The State University of New Jersey
High School Diploma -
Dr. Charles E. Brimm Medical Arts High School
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