Janiel O. Menendez Morales
Cape Coral
Summary
Adept at delivering advanced life support and direct patient care, I significantly improved patient outcomes at Promed Ambulance. My strong multitasking abilities and critical decision-making skills, honed across diverse roles, have consistently enhanced customer satisfaction and service standards.
Overview
5
5
years of professional experience
Work History
Paramedic
Promed Ambulance
02.2023 - 04.2024
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
Service Crew Member
Claro Puerto Rico
04.2021 - 01.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Waitress Trainee
El Caldo Restaurant
09.2019 - 02.2021
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
Associate of Science - Emergency Medical Technology
ICPR Junior College
Arecibo, Puerto Rico05.2022
High School Diploma -
Luis Felipe Crespo
Camuy, Puerto Rico05.2021
Skills
- Documentation And Reporting
- Advanced Life Support
- Critical decision-making skills
- Direct Patient Care
Languages
Spanish, English
Native language
Timeline
Paramedic
Promed Ambulance
02.2023 - 04.2024
Service Crew Member
Claro Puerto Rico
04.2021 - 01.2023
Waitress Trainee
El Caldo Restaurant
09.2019 - 02.2021
Associate of Science - Emergency Medical Technology
ICPR Junior College
High School Diploma -
Luis Felipe Crespo
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