RAILY MORALES DIAZ
Rincón
Summary
Motivated person with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Solid experience processing payments, and meeting customer demands with diligent and well-organized mentality. With ability to work with Microsoft Office programs.
Overview
4
4
years of professional experience
Work History
Coffee Barista
Cafelados
08.2023 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Waitress, Host and Bartender
The Flower Spot Bar and Restaurant
Rincon, Puerto Rico
01.2020 - 06.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Packing
Amazon Fulfillment Center (FSD1)
South Dakotah
12.2022 - 04.2023
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
- Maintained clean, neat and organized stockroom for easy access to goods.
Dishwasher
Waves Sea Food
08.2019 - 11.2019
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Education
Educación Física Nivel Superior
Inter American University
Aguadilla, Puerto Rico05.2027
High School Diploma -
High School Dr. Carlos González
Aguada, PR05.2021
Skills
- Bilingual
- Microsoft Office
- Good communication
- Works under pressure
- Team work
- Customer Services
- Fast Learner
- Willing to learn new skills
Timeline
Coffee Barista
Cafelados
08.2023 - Current
Packing
Amazon Fulfillment Center (FSD1)
12.2022 - 04.2023
Waitress, Host and Bartender
The Flower Spot Bar and Restaurant
01.2020 - 06.2023
Dishwasher
Waves Sea Food
08.2019 - 11.2019
Educación Física Nivel Superior
Inter American University
High School Diploma -
High School Dr. Carlos González
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