Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Languages
Timeline
Generic

Ramon E. Calero Carrion

Toa Alta

Summary

Strategic and people focused executive with a strong track record of turning ideas into action and driving meaningful growth. I bring a practical, insight driven approach to leadership, combining sharp business acumen with a deep understanding of how to build trust, lead teams, and create customer value. Experienced in shaping go to market strategies, leading high performing sales teams, and navigating complex challenges with clarity and focus. Passionate about helping organizations grow in sustainable, customer centric ways.

Overview

21
21
years of professional experience
1
1
Certification

Work History

PRESIDENT

RCG
Toa Alta
10.2020 - Current
  • Directed strategic planning and operational excellence with emphasis on technology-driven innovation.
  • Stay updated on industry trends and market conditions.
  • Performed competitive analysis to evaluate strengths, weaknesses, opportunities, and threats.
  • Fostered relationships with C-level Executives through strategic sales initiatives.
  • Responsible for driving new growth in designated target accounts within business segments.
  • Collaborated with cross-functional team including Project Managers, Engineers, and Customer Service Advisors to ensure post-sales execution.
  • Drove new customer growth across diverse business segments.

District Sales Manager

dfx5
San Juan
06.2023 - 12.2024
  • Expanded market presence through strategic sales initiatives and effective relationship management.
  • Fostered long-term client relationships by serving as a trusted advisor, aligning solutions with client goals, and ensuring ongoing satisfaction.
  • Developed and executed sales strategies, closed high-value deals, and drove revenue growth through upselling, cross-selling, and strategic client acquisition.
  • Drove revenue growth through strategic account planning and performance forecasting.
  • Aligned cross-functional teams to address customer needs and maximize business opportunities.
  • Analyze market dynamics and industry developments.
  • Advocated for customers within company to ensure needs were met.
  • Tailored strategies to address unique client challenges and goals.
  • Built trust by comprehending customer business objectives and challenges.

BUSINESS DEVELOPMENT DIRECTOR

KPG
San Juan
01.2020 - 09.2020
  • Collaborated with various stakeholders to drive consistent revenue growth.
  • Fostered robust client relationships by identifying and addressing their needs.
  • Executed sales strategies tailored to different client needs and market conditions.
  • Managed the nuances of the sales process from lead generation to closing deals.

Commercial Account Executive

Worldnet Telecommunications
Guaynabo
04.2019 - 01.2020
  • Gained credibility through understanding of customer external drivers and internal issues.
  • Established connections with C-level Executives through business development efforts.
  • Grew target accounts within business segments.
  • Coordinated with diverse team members to facilitate post-sales processes.

Major Account District Manager

Automatic Data Processing (ADP)
San Juan
03.2016 - 01.2019
  • Consulted with C-level executives to develop and implement enterprise-wide strategies that maximized ADP’s value, while building and expanding executive relationships with new mid-market and enterprise prospects.
  • Led marketing strategy and business planning for HCM sales, installation, and service across Southeast clients in a high-pressure, quota-driven environment.
  • Managed the consultative selling of ADP’s strategic, advanced, vertical-based business solutions.
  • Managed client retention and growth by expanding contracts and introducing new products and services.

Customer Relationship Manager

Evertec/Sense Software International
San Juan
02.2004 - 03.2016
  • Developed strategies for account growth and oversaw a portfolio of 300 clients in direct and channel sales.
  • Coordinated contract negotiations and execution with top-level management.
  • Built and structured the Sales Department at Sense Software International, formalizing processes to drive retention, expand business, and enhance project visibility through reporting and account insights.
  • Designed and developed top-tier profiles aligning with departmental engagement and sales strategies.
  • Trained new recruits and offered continuous coaching to enhance skillset.
  • Managed projects up to $1.6M, acting as client liaison to ensure service excellence and compliance throughout implementation and beyond.
  • Engaged with top 400 locally owned companies and government bodies, catering to advanced business needs across the Caribbean and United States.

Education

BBA - ACCOUNTING

University of Puerto Rico | Rio Piedras Campus
San Juan, PR

Skills

  • Cross-functional collaboration
  • Strategic planning
  • Business development
  • Partnership development
  • International relations
  • Negotiation
  • Customer relationship management

Certification

  • AWS Partner Generative AI Sales, 08/01/24
  • AWS Certified Cloud Practitioner, 09/01/23
  • AWS Partner Sales Accreditation (Business), 08/01/23

Accomplishments

  • Presidents Club Award 2016
  • Presidents Club Award 2000
  • Rookie of the Year Award

Languages

Spanish
First Language
English
Proficient (C2)
C2

Timeline

District Sales Manager

dfx5
06.2023 - 12.2024

PRESIDENT

RCG
10.2020 - Current

BUSINESS DEVELOPMENT DIRECTOR

KPG
01.2020 - 09.2020

Commercial Account Executive

Worldnet Telecommunications
04.2019 - 01.2020

Major Account District Manager

Automatic Data Processing (ADP)
03.2016 - 01.2019

Customer Relationship Manager

Evertec/Sense Software International
02.2004 - 03.2016

BBA - ACCOUNTING

University of Puerto Rico | Rio Piedras Campus

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Ramon E. Calero Carrion