Raphietta Vicenty Robles

Remote Channel Service

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.

• Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
• Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
• Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
• Administered medications as prescribed, maintaining accuracy and ensuring patient safety.