Raul Cabrera
Canovanas
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
6
6
years of professional experience
Work History
Sales Associate
Multi electric
Carolina
09.2024 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Organized stockroom shelves according to size, color or style.
- Handled returns and exchanges according to company policies.
- Developed promotional strategies to increase sales volume.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed transactions using a point-of-sale system.
- Tracked sales performance metrics to identify trends in market place.
- Handled customer complaints in a professional manner.
- Maintained records related to sales for store management.
- Adhered to company initiatives and achieved established goals.
- Ticketed, arranged and displayed merchandise to promote sales.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
- Computed purchases and received and processed cash or credit payment.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Organized store by returning merchandise to proper areas and restocked displays.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Bagged or packaged purchases and wrapped gifts.
- Greeted customers to determine wants or needs.
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Answered customer inquiries regarding product features, pricing, and availability.
- Conducted product demonstrations to highlight features and benefits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Prepared merchandise for purchase or rental.
Counter Sales Representative
Graybar
Carolina
02.2023 - 01.2024
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Restocked shelves with new merchandise when needed.
- Answered customer inquiries regarding product features, pricing, and availability.
- Greeted customers in a friendly and professional manner.
- Prepared merchandise for purchase or rental.
- Provided customers with product information and pricing details.
- Answered phone calls promptly and courteously to address customer inquiries or concerns.
- Organized paperwork related to sales orders, invoices, delivery notes.
- Monitored stock levels on a regular basis to avoid outages or overstocking.
- Participated in team meetings to discuss performance improvement strategies.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Recommended, selected and located merchandise based on customer desires.
- Maintained up-to-date records of inventory levels.
- Ticketed, arranged and displayed merchandise to promote sales.
- Ensured compliance with safety regulations while handling hazardous materials in the storeroom area.
- Maintained records related to sales for store management.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Tracked shipments to confirm on-time delivery of items ordered by customers.
- Identified opportunities for process improvements within the workplace.
- Assisted customers with selection of products to meet their needs.
- Greeted customers to determine wants or needs.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Collaborated with other departments to ensure timely order fulfillment.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed cashier duties such as processing payments, issuing receipts, and balancing daily transactions.
- Organized store by returning merchandise to proper areas and restocked displays.
- Computed purchases and received and processed cash or credit payment.
- Assisted customers in selecting products based on their needs and preferences.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Provided assistance in unloading deliveries from suppliers' trucks.
Electrical Apprentice
DEC
Río Grande
07.2019 - 01.2023
- Followed relevant electrical and building codes for each job.
- Demonstrated strong foundation of safety knowledge and implemented industry best practices.
- Advised management on issues of safety in continued equipment operation.
- Tested electrical systems and circuit continuity using ohmmeters, voltmeters, or oscilloscopes.
- Resolved issues with existing systems and replaced malfunctioning parts.
- Inspected transformers and circuit breakers to identify any potential issues before they become major problems.
- Tested electrical systems to ensure proper functioning and safety.
- Inspected electrical components to identify hazards, defects, or potential repairs in compliance with codes.
- Led teams and delegated tasks to install, maintain, or repair electrical systems and wiring.
- Read and interpreted blueprints, schematics, diagrams, and technical documents for installation of new systems.
- Installed conduit systems including EMT, rigid conduit, flexible conduit.
- Assembled junction boxes according to code requirements.
- Diagnosed malfunctioning wiring using test equipment to locate faults.
- Identified problems with circuits or equipment using testing devices such as multimeters or oscilloscopes.
- Supervised apprentices and assessed completed tasks, offering guidance and encouragement.
- Adhered to company standards and OSHA regulations for work site safety.
- Maintained accurate documentation of all work performed.
- Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
- Measured and prepared supplies for electrical tasks.
- Dug trenches and created holes to pull conduit and install supports.
- Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
- Coordinated and executed installation of electrical wiring and fixtures according to job specifications and local codes.
- Addressed and resolved worksite safety hazards to reduce risk.
- Replaced defective circuit breakers, fuses, switches, outlets, lighting fixtures and other components as needed.
- Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
- Inspected existing wiring to identify short circuits.
- Reviewed blueprints to determine electrical component and wiring locations.
- Used power construction equipment, measuring devices and testing equipment to complete electrical installations.
- Fabricated parts according to specifications using hand and power tools.
- Ran cable trays for power distribution from main panels to branch circuits.
- Performed troubleshooting and diagnosis on malfunctioning systems or components.
- Collaborated with architects on electrical systems design for new construction.
- Worked with a variety of materials including PVC conduits, copper wiring, aluminum wiring and MC cables.
- Worked in team-based environment to accomplish projects.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Reviewed blueprints and electrical schematics to perform tasks to specifications.
- Listened to directives of senior electrical professionals to complete efficient tasks.
- Repaired faulty or damaged components on existing electrical systems.
- Trained workers to install, maintain and repair electrical equipment and fixtures.
- Installed new electrical components, fixtures and motors.
- Installed ground fault circuit interrupter outlets per code requirements.
- Set up equipment and configured settings for optimal performance.
- Kept work areas clean, neat and organized for efficient operations.
- Utilized knowledge and equipment to test wiring and other system parts for electrical flow and function.
- Performed preventive maintenance procedures on electrical systems.
- Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
- Maintained organization, cleanliness and safety in work areas.
- Kept work areas clean, neat and free of hazards.
- Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
- Cut openings in walls or floors to accommodate the passage of pipes or electrical conduit using power saws or cutting torches.
- Pulled insulated wires or cables through conduits to complete circuits.
- Assisted in the planning of new installations by studying customer requirements and following approved specifications.
- Planned layout and installation of wiring and fixtures based on project specifications and building codes.
- Installed leads and connected cables to motors, apparatus and equipment.
- Pulled wires through conduit runs using fish tapes or pull strings when necessary.
- Built controllers and panels to complete system installations.
- Connected cables from service entrance to meters and main distribution panel boards.
- Verified measurements and made accurate cuts to avoid wasting materials on job sites.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Installed and maintained electrical wiring, equipment, and fixtures in accordance with local codes and regulations.
- Transported required supplies and employees from headquarters to job site using company vehicles.
- Dismantled electrical components using hand tools to disconnect and restore wiring connections.
- Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Conducted testing of software and systems to ensure quality and reliability.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Updated and maintained databases with current information.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed household errands and other essential duties.
- Worked effectively in team environments to make the workplace more productive.
Generator Technician
GSS
Carolina
06.2020 - 11.2021
- Provided technical advice regarding the selection, installation, maintenance, testing, and repair of standby power systems.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Recorded type and cost of maintenance or repair work.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Repaired faulty wiring and replaced damaged components in engines and control panels.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Replaced defective parts such as alternators, voltage regulators, starters, and fuel pumps.
- Installed new generators according to manufacturer specifications and safety protocols.
- Conducted troubleshooting activities to diagnose mechanical or electrical issues with generators.
- Implemented troubleshooting techniques to resolve issue.
- Inspected and repaired electrical systems, including wiring, switches, circuit breakers, and other components.
- Performed periodic oil changes on diesel engines as part of preventive maintenance routine.
- Operated lifting equipment safely while transporting heavy generator components from one area to another.
- Tested generator output for voltage accuracy and load balance.
- Prepared detailed reports outlining findings from inspections or tests conducted on various types of generators.
- Used metal cutting, welding and shaping skills to create frames.
- Performed preventative maintenance on equipment to ensure optimal performance.
- Resolved customer complaints related to generator malfunctions in a timely manner.
- Estimated costs to repair machinery, equipment or building structures.
- Arranged and followed preventive maintenance schedules.
- Diagnosed complex problems using advanced techniques such as vibration analysis or thermal imaging scans.
- Calibrated instrumentation to ensure accurate readings of engine performance parameters.
- Prepared appropriate maintenance forms and records for accountability.
- Completed diagnostics on generator components.
- Followed strict safety regulations when performing generator repairs in hazardous environments.
Education
Associate in Electrical And Renewable Energy - Electricity
Liceo De Artes Y Technologia
Río Piedras, SJ07-2022
High School Diploma -
Saint Francis School
Carolina05-2019
Some College (No Degree) - Accounting And Finance
Universidad De Puerto Rico Recinto De Río Piedras
Río Piedras, SJSkills
- Promotional support
- Retail loss prevention
- Upselling
- Negotiation tactics
- Inventory tracking
- Store opening and closing
- Self-checkout assistance
- Sales strategies
- Cash register operation
- Cash handling
- Customer service
- Reading comprehension skills
- Merchandising
- Inventory control procedures
- Sales development
- Time management
- Sales forecasting
- Listening skills
- Contract preparation
- Client retention strategies
- Merchandise display
- Reliable and punctual
- Excellent people skills
- Fraud detection
- Business development
- Multi-tasking strength
- Cash handling accuracy
- Exceptional customer service
Languages
Spanish
First Language
English
Proficient
C2
Italian
Elementary
A2
Portuguese
Beginner
A1
French
Beginner
A1
Timeline
Sales Associate
Multi electric
09.2024 - Current
Counter Sales Representative
Graybar
02.2023 - 01.2024
Generator Technician
GSS
06.2020 - 11.2021
Electrical Apprentice
DEC
07.2019 - 01.2023
Associate in Electrical And Renewable Energy - Electricity
Liceo De Artes Y Technologia
High School Diploma -
Saint Francis School
Some College (No Degree) - Accounting And Finance
Universidad De Puerto Rico Recinto De Río Piedras
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