RAUL OQUENDO
Ponce
Summary
Pursued a medical sales role to enhance sales expertise and organizational capabilities in a collaborative environment.
Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.
Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Consultant and Team Leader
Okendpharma Inc.
01.2010 - Current
- Responsible for the promotion and sales of respiratory, vascular, liver and pain drugs. Call upon 200 physicians: Pediatrician, Vascular Surgeons, Rheumatologist, Gastroenterology, Endocrinologist, Cardiologist, Internal Medicine, Family Physicians, ER Physicians and General Practitioners. Also I am in charge to watch and direct my colleagues during execution in the field with the purpose of obtain the company goals. Region Cover-East, South East, South and West of Puerto Rico.
- Developed and maintained strong relationships with healthcare professionals to drive product awareness.
- Analyzed market trends and customer feedback to inform strategic sales initiatives.
- Conducted presentations and product demonstrations to educate clients on pharmaceutical offerings.
- Collaborated with cross-functional teams to refine sales strategies and improve customer engagement.
- Mentored junior consultants, fostering skill development and enhancing team performance.
- Implemented targeted marketing campaigns that increased brand visibility within the industry.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Senior Sales Consultant
Novartis Pharmaceutical
02.2005 - 05.2009
- Responsible for the sales and promotion of cardiovascular diseases and diabetes drugs like Diovan, Exforge and Starlix. Call upon 120 physicians: Cardiologist, Nephrologists, Endocrinologist, Internal Medicines, Family Physicians and General Practitioners. Region Cover-South East, South and South West.
- Developed strategic sales plans to enhance market share and drive revenue growth.
- Analyzed market trends to identify opportunities and inform product positioning strategies.
- Collaborated with cross-functional teams to optimize client engagement and satisfaction initiatives.
- Executed comprehensive product training for healthcare professionals, improving knowledge retention.
- Established strong relationships with key stakeholders, driving long-term partnerships and loyalty.
- Established strong client relationships for increased customer loyalty and repeat business.
- Organized and attended industry events, strengthening brand presence within the marketplace.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Leveraged CRM systems to track sales activities and streamline reporting processes effectively.
- Mentored junior consultants, fostering skill development and enhancing team performance.
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Led negotiations for high-value contracts, achieving favorable terms for business expansion initiatives.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Boosted sales revenue by developing and implementing effective sales strategies.
- Mentored junior sales consultants, providing guidance and support for career growth.
- Boosted sales through effective management of Number customer accounts and promotion of latest product.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Exceeded customer requirements with accurate and deliverable solutions.
- Developed comprehensive understanding of competitor offerings to better position products in the market.
Professional Healthcare Representative II
Pfizer Pharmaceutical
04.1998 - 02.2005
- Responsible for the sales and promotion of Arthritis, Overactive bladder, migraine, circulatory and antibiotic drugs. Call upon 200 physicians: Rheumatologist, Orthopedic surgeons, Physical Medicines, Neurologist, General Surgeons, Plastic Surgeons, Vascular Surgeons, Endocrinologist, Internal Medicine and General Practitioners. Region Cover-South East, South and South West.
- Developed and maintained strong relationships with healthcare providers to enhance product knowledge.
- Delivered detailed product presentations and training sessions to medical staff, ensuring adherence to guidelines.
- Collaborated with cross-functional teams to strategize market access initiatives for new treatments.
Education
BBA - Marketing
Pontifical Catholic University of Puerto Rico
Ponce , P.R.12-1994
Skills
Time management
Customer relationship management
CRM proficiency
Objection handling
Product and service sales
Persuasive communication
Certification
- PADI Open Water Diver
- December 1986 to Present
References
Available upon request.
AWARDS/ACHIEVEMENTS
2000 Be the Best Celebrex Contest Recipient., 2000 President's Club Recipient., 2001 President's Club Recipient., 2002 Cox 2 Golden Club Recipient., 2003 President's Club Recipient., 2006 President's Club Recipient., 2006 MVP Award Recipient., 2007 President's Club Recipient.
Affiliations
- PHI DELTA GAMMA FRATERNITY February 1991 to Present
- AMA-American Marketing Association December 1994 to Present
- PONCE YACHT AND FISHING CLUB MEMBER January 2001 to Present
Languages
Spanish
Advanced (C1)
English
Advanced (C1)
Timeline
Sales Consultant and Team Leader
Okendpharma Inc.
01.2010 - Current
Senior Sales Consultant
Novartis Pharmaceutical
02.2005 - 05.2009
Professional Healthcare Representative II
Pfizer Pharmaceutical
04.1998 - 02.2005
BBA - Marketing
Pontifical Catholic University of Puerto Rico