Raul Pereira
San Juan
Summary
Dynamic Server and Bar Manager at Longhorn with a strong work ethic and exceptional customer service skills. Successfully enhanced guest engagement and resolved complaints to uphold a positive reputation. Proficient in cash handling and training new hires, ensuring a high standard of hospitality service and efficient operations during peak hours.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bar Manager
Longhorn
06.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
PROPER Academia
Vega Baja 05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Service prioritization
Certification
- ServSafe Food Handler's Certification
Languages
Español
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Server/Bar Manager
Longhorn
06.2021 - Current
High School Diploma -
PROPER Academia
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