Raymond Cruz Hernandez
San Juan
Summary
Executive Assistant with diverse background in business management. Facilitates multiple projects simultaneously. Considered valuable, punctual employee with outstanding calendaring and team player talents.
Overview
10
10
years of professional experience
Work History
Senior Consultant
JJ INVESTMENT GROUP LLC
SAN JUAN
09.2019 - Current
- Managed relationships with elected officials, government agencies and other stakeholders.
- Led change management and business strategy development to reduce losses and increase revenue.
- Prepared briefing materials for legislators, staff and administration officials.
- Reviewed and negotiated contracts for clients, ensuring compliance with applicable laws.
- Resolved contract disputes in a timely manner and provided guidance on potential risks associated with contracts.
- Provided advice on risk management strategies to minimize potential liabilities arising from contractual agreements.
- Analyzed political trends to anticipate changes in policy environment.
- Built and deepened relationships with industry partners, driving substantial improvements in revenue numbers while expanding operations into new areas.
- Provided strategic guidance to clients on best practices for business operations.
- Monitored progress of ongoing projects to ensure objectives were met within specified time frames.
Director
EXECUTIVE OFFICE OF THE GOVERNOR
SAN JUAN
01.2017 - 07.2019
- Supervised a team of administrative assistants and other support staff; provided guidance on job duties, performance reviews, and professional development.
- Monitored project progress and presented status to leaders to solve productivity issues.
- Managed budgeting process including tracking expenses, preparing financial reports, and monitoring accounts payable and receivable.
- Reviewed concerns of constituents to determine required governmental action.
- Facilitated effective communication between different teams in order to foster collaboration across departments.
- Organized workshops, seminars, conferences, and other events as required by executives.
- Established protocols for handling confidential information related to decision-making processes in the executive office.
- Monitored assignment timelines to accomplish projects by established due dates.
- Responded to inquiries from legislators and support staff.
- Organized and maintained documents, files and records.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
Account Manager
JJ INVESTMENT GROUP LLC
SAN JUAN
07.2014 - 12.2016
- Designed contracts, collected fees and booked venues for events.
- Negotiated contracts with clients to maximize profitability.
- Created comprehensive reports on account performance and presented them to senior management.
- Recruited, hired and trained new hires to optimize profitability.
- Monitored financial performance of accounts to ensure profitability.
- Resolved client issues in a timely manner by providing creative solutions.
- Identified areas of opportunity within the organization's processes related to account management.
Education
BBA - Business Administration and Management
Pontificia Universidad Católica De Puerto Rico
Ponce, PR05.2015
Skills
- Contract Administration
- Compliance Monitoring
- Operations Management
- Staff hiring
- Organizational Skills
- Administrative Oversight
- Articulate and Well-Spoken
- Problem Solving
- Executive Schedule Management
- Confidential Work
- Meticulous Attention to Detail
- Writing and Editing Skills
Accomplishments
- National Honor Society State President (High School)
- ASAG 2010 Senior Class President
Timeline
Senior Consultant
JJ INVESTMENT GROUP LLC
09.2019 - Current
Director
EXECUTIVE OFFICE OF THE GOVERNOR
01.2017 - 07.2019
Account Manager
JJ INVESTMENT GROUP LLC
07.2014 - 12.2016
BBA - Business Administration and Management
Pontificia Universidad Católica De Puerto Rico
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