Reidy Vivó Valentín
Carolina
Summary
Multi-talented and collaborative General Manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering more than 12 years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Producer
Culinary U
05.2023 - Current
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
- Consistently met or exceeded project deadlines, demonstrating effective time management and organizational skills throughout the production process.
- Developed strategies for successful project execution, ensuring timely delivery and high-quality results.
- Enhanced brand recognition through consistent messaging and storytelling across multiple media channels.
- Secured funding for new projects by cultivating relationships with investors and presenting compelling pitches.
- Collaborated with legal department to draw up contracts for artists and crew members.
- Planned video shoots in studio and remotely by managing production through stages to completion.
- Facilitated communication between production staff and other departments to synchronize work.
- Participated in meetings with producers and production crew to keep program in step with creative vision.
- Negotiated contracts with vendors and talent, securing favorable terms that contributed to the overall success of productions.
- Presented production ideas and determined creative scenarios for production and delivery.
- Made presentations to investors, financiers and other project stakeholders to obtain project funding.
- Orchestrated license agreements for music and footage, talent releases, and distribution contracts.
- Negotiated contracts with vendors to reduce production costs without compromising on quality.
- Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
Operations Manager & Director of Marketing
Spotlight Entertainment
05.2023 - 12.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Developed and maintained relationships with external vendors and suppliers.
- Established key relationships with industry influencers to strengthen the company''s reputation within the market.
- Managed cross-functional teams for streamlined project execution and optimal results.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed creative marketing campaigns, resulting in increased customer engagement and sales.
- Wrote and distributed press releases to increase brand visibility.
- Created and managed social media campaigns to increase brand engagement.
- Optimized email campaigns to increase open and click-through rates.
Small Business Owner
Vivó Studio
02.2019 - 05.2022
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Conferred with customers to understand needs and finalize purchase orders.
- Kept records for production, inventory, income and expenses.
- Directed implementation of strategic business plans to achieve goals and objectives.
- Built and maintained corporate image, brand and identity.
- Transformed artistic concepts into characters, environments and other objects to reflect artist's vision.
- Brainstormed with marketing and creative personnel to design high-quality images and illustrations for custom projects.
- Used Procrate to create custom images to enhance clients marketing campaigns.
- Analyzed production quality to identify errors prior to delivery.
- Maintained printing machines.
- Reviewed orders and collected payments from clients.
Supervisor of Operations
Pimentón Pizzeria & Birreria
08.2015 - 02.2019
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Encouraged patron loyalty by emphasizing customer-focused approach by staff.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Trained, managed and motivated employees to promote professional skill development.
- Motivated employees to share ideas and feedback.
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Represented integrity and professionalism in business, serving as mentor and role model to staff.
- Generated daily operational and sales reports for corrective action or continuous improvement.
- Managed daily operations and client relations.
Operation Manager
Shell Fuel Plaza Corp
09.2012 - 02.2019
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
- Monitored office inventory to maintain supply levels.
- Communicated job expectations and trained staff to promote team building and discipline.
- Identified and solved problems to enhance management and business direction.
- Directed and oversaw office personnel activities.
- Built and implemented systems for lead generation, client management and office operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Coached staff on strategies to enhance performance and improve customer relations.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
- Coordinated work and supervise more than 50 employees by offering clear direction and motivational leadership.
Education
MBA - Public Relations
Universidad Del Sagrado Corazón
San Juan2015
Bachelor - Film And Television Production
Universidad Del Sagrado Corazón
San Juan2008
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Operations management
- Project management
- Strategic planning
- Staff hiring
- Negotiation
- Decision-making
- Customer relations
- Relationship building
- Marketing strategies
- Inventory tracking and management
- Delegating work
- Performance evaluation and monitoring
- Logistics
Certification
- Optimización Empresarial, INprende - 2021
- Startup Caribe Program, Argentis Consulting - 2019
- 3 day Gelato Seminar, The Gelato and Pastry Institute of America - 2016
- Foro Europeo, Escuela de Negocios de Navarra - 2014
- Barista nivel I, Escuela de Café y Baristas de Puerto Rico - 2013
Timeline
Executive Producer
Culinary U
05.2023 - Current
Operations Manager & Director of Marketing
Spotlight Entertainment
05.2023 - 12.2024
Small Business Owner
Vivó Studio
02.2019 - 05.2022
Supervisor of Operations
Pimentón Pizzeria & Birreria
08.2015 - 02.2019
Operation Manager
Shell Fuel Plaza Corp
09.2012 - 02.2019
MBA - Public Relations
Universidad Del Sagrado Corazón
Bachelor - Film And Television Production
Universidad Del Sagrado Corazón
- Optimización Empresarial, INprende - 2021
- Startup Caribe Program, Argentis Consulting - 2019
- 3 day Gelato Seminar, The Gelato and Pastry Institute of America - 2016
- Foro Europeo, Escuela de Negocios de Navarra - 2014
- Barista nivel I, Escuela de Café y Baristas de Puerto Rico - 2013
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