Dynamic professional with a proven track record in reducing energy consumption and securing cost savings at Power Solar. Skilled in utility bill analysis and professional communication, adept at leveraging energy education programs for client benefit. Demonstrates strong negotiation abilities and a commitment to excellence in all endeavors.
Overview
2025
2025
years of professional experience
Work History
Wharehouse Associte
Ocean Blue Logistic
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Consultor Energetico
Power Solar
08.2024 - Current
Reduced overall energy consumption through the implementation of tailored energy-saving solutions.
Assisted clients in navigating the complex process of applying for and securing government incentives, tax credits, and rebates to offset the cost of energy efficiency improvements.
Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
Negotiated favorable contracts with utility providers, securing cost savings for clients.
Security Officer
IMR Security Investigations
08.2015 - 09.2018
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Created a culture of safety awareness among employees through regular presentations and communication on security issues.
Assisted in developing comprehensive security policies to address potential risks and protect company assets.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Completed full building and grounds patrols to spot and investigate concerns.
Responded quickly to incidents and assessed active situations for security concerns.
Responded quickly to emergency situations to assess and deflect issues.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
State Police Officer
Puerto Rico Police Department
03.1990 - 01.2000
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Analyzed customer data to identify trends and anticipate customer needs.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
Reduced employee turnover by developing comprehensive employee engagement program.
Improved reporting accuracy, implementing new data management system.
Increased customer satisfaction with thorough product demonstrations and personalized advice.
Conducted comprehensive competitor analysis to guide strategic planning efforts.
Improved project delivery times with implementation of streamlined communication strategy.
Streamlined project workflows for enhanced efficiency, adopting agile methodologies.
Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
Negotiated with suppliers to secure cost-effective contracts, improving company's bottom line.
Spearheaded successful marketing campaign, creatively utilizing social media platforms.
Enhanced brand visibility, orchestrating participation in industry events and conferences.
Increased sales by customizing pitches to address specific client needs and concerns.
Developed comprehensive risk management plan, significantly reducing potential disruptions.
Enhanced operational efficiency, implementing new software tools across departments.
Achieved significant savings by renegotiating vendor contracts, focusing on mutual benefits.
Improved team collaboration by initiating regular coordination meetings.
Conducted detailed market research to identify emerging trends, influencing product development direction.
Led cross-functional team to launch new product line, meeting all project milestones.
Facilitated training sessions for new employees, ensuring smooth onboarding process.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Warehouse Worker
CKS Pachaging
10.2012 - 01.2014
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as Number pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Wharehouse Associte
DHS Express
04.2010 - 01.2011
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Analyzed customer data to identify trends and anticipate customer needs.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
Reduced employee turnover by developing comprehensive employee engagement program.
Improved reporting accuracy, implementing new data management system.
Increased customer satisfaction with thorough product demonstrations and personalized advice.
Conducted comprehensive competitor analysis to guide strategic planning efforts.
Improved project delivery times with implementation of streamlined communication strategy.
Streamlined project workflows for enhanced efficiency, adopting agile methodologies.
Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
Negotiated with suppliers to secure cost-effective contracts, improving company's bottom line.
Spearheaded successful marketing campaign, creatively utilizing social media platforms.
Enhanced brand visibility, orchestrating participation in industry events and conferences.
Increased sales by customizing pitches to address specific client needs and concerns.
Developed comprehensive risk management plan, significantly reducing potential disruptions.
Enhanced operational efficiency, implementing new software tools across departments.
Achieved significant savings by renegotiating vendor contracts, focusing on mutual benefits.