Summary
Work History
Education
Skills
Timeline
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Reynaldo Diaz Monzon

Kissimmee

Summary

Dedicated professional with over 10 years in the auto body and insurance industry, specializing in appraisal reporting and damage assessment. Strong attention to detail and time management skills ensure high-quality compliance and training outcomes for new appraisers.

Work History

Senior Internal Appraiser and Training Appraiser

Universal Insurance Co.
CAGUAS
2016 - 2026
  • Prepare detailed appraisal reports for adjuster review, ensuring accuracy and compliance.
  • Look up parts prices in- store.
  • Facilitated negotiations with body shops to achieve fair estimated agreements.
  • Maintained knowledge of market trends.
  • Communicate appraisal findings clearly to Adjusters.
  • Assisted in training new appraisers on best practices and company standards to enhance team effectiveness.
  • Successfully handled high caseload on strict schedule and compliance standards.
  • Utilized computer software programs such as Mitchell Estimate, Word and Outlook.

Body Shop Owner

MASTER COLLISION PR
SAN JUAN
2008 - 2016
  • Inspect vehicles for damage and assessed repair needs.
  • Repair, restore, and repaint vehicle bodies and exteriors damaged in collisions or customized for client specifications.
  • Prepared surfaces for painting by sanding, buffing and refinishing.
  • Enhanced vehicle appearance through detailed interior and exterior cleaning and restoration processes.
  • Maintained a clean workspace, following safety protocols.
  • Coordinate with suppliers to source high-quality materials and parts, ensuring timely project completion.
  • Formed and sustained strategic relationships with clients.

Auto Body Technician, Painter and Appraiser

SAN JUAN MASTER PAINTING
SAN JUAN
2003 - 2008
  • Repair and replace damaged auto body parts.
  • Prepares surfaces and applies paint/clear coat for a factory-level finish.
  • Automotive paint technician and Manager responsible for mixing and application.
  • Assess damage to create cost estimates for repairs using Mitchell Ultramate software.
  • Inspect completed work for quality assurance and compliance with standards.

Auto Body Technician

CARLOS AUTO REPAIR
SAN JUAN
1998 - 2003
  • Repair, restores, and repaints vehicle bodies and exteriors damaged in collisions or requiring customization.
  • Inspect vehicles for damage and assess repair needs.
  • Remove and replace damaged body parts using hand tools.
  • Prepare surfaces for painting by sanding, buffing and refinishing.
  • Operate spray guns to apply paint evenly on surfaces.
  • Maintained a clean workspace, following safety protocols.
  • Receive new inventory orders and verifies completeness and accuracy.
  • Assist the owner in ordering supplies, when needed.

Education

ELECTRONIC TECHNICIAN -

INSTITUTO DE BANCA Y COMERCIO
SAN JUAN
05-1997

Skills

  • Appraisal reporting
  • Damage assessment
  • Cost estimation
  • Vehicle repair
  • Paint application
  • Attention to detail
  • Customer relationship management
  • Time management
  • Strong discipline and organizational skills
  • Team collaboration
  • Employee training
  • Strategic planning

Timeline

Senior Internal Appraiser and Training Appraiser

Universal Insurance Co.
2016 - 2026

Body Shop Owner

MASTER COLLISION PR
2008 - 2016

Auto Body Technician, Painter and Appraiser

SAN JUAN MASTER PAINTING
2003 - 2008

Auto Body Technician

CARLOS AUTO REPAIR
1998 - 2003

ELECTRONIC TECHNICIAN -

INSTITUTO DE BANCA Y COMERCIO

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Reynaldo Diaz Monzon