Ricardo J. Lopez Ortiz
Aibonito
Summary
Detail-oriented and adaptable professional with a strong foundation in networking, computer systems, and troubleshooting. Proven experience in customer service demonstrates exceptional communication, multitasking, and problem-solving abilities. Committed to leveraging technical expertise and strong interpersonal skills to drive effective technology solutions and enhance user experiences. Eager to contribute to a dynamic team that values innovation and excellence in service delivery.
Overview
1
1
year of professional experience
Work History
Library Assistant
01.2019
- Efficiently organized and categorized a wide range of library books.
- Collaborated with library staff on various tasks.
- Contributed to maintaining a neat and orderly library environment.
Customer Service Cashier
01.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Handled returns and exchanges while ensuring compliance with store policies.
Education
Bachelor’s Degree of Science - Computer Engineering
University Ana G. Mendez – Gurabo Campus
10.2025
Associate Degree of Science - Networking and Computer Technology
University Ana G. Mendez – Gurabo Campus
01.2023
Industrial Engineering - undefined
University of Puerto Rico – Mayaguez Campus
01.2022
High School - Global Model
Bonifacio Sanchez Jimenez (Gandara) High School
01.2020
Skills
- Bilingual (English and Spanish)
- Responsible and punctual
- Organized
- Quick learner
- Good values
- Computer assistance
Timeline
Customer Service Cashier
01.2025 - Current
Library Assistant
01.2019
Associate Degree of Science - Networking and Computer Technology
University Ana G. Mendez – Gurabo Campus
Industrial Engineering - undefined
University of Puerto Rico – Mayaguez Campus
High School - Global Model
Bonifacio Sanchez Jimenez (Gandara) High School
Bachelor’s Degree of Science - Computer Engineering
University Ana G. Mendez – Gurabo Campus