Rigoberto Beniquez
Cayey
Summary
Seasoned Retail Sales Associate committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills.
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience.
Overview
13
13
years of professional experience
Work History
Production Operator
Becton N Dickinson
Cayey, Puerto Rico
01.2022 - 03.2024
- Improved production efficiency by optimizing machine settings and conducting routine maintenance.
- Enhanced product quality by implementing rigorous quality control measures and identifying areas for improvement.
- Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
- Streamlined workflow, closely monitoring production schedules and adjusting operations as needed.
- Boosted team productivity by training new hires and cross-training existing employees on multiple tasks.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
Debone Line Worker
Farbest Foods
Vincennes, Indiana
01.2021 - 05.2021
- Removed bones and cut meat into standard cuts in preparation for marketing.
- Identified various meat product forms by sight, inspected product quality and assessed production safety to protect consumers and workers.
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Maintained product integrity and optimized workflow while following company good manufacturing practices.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Top
Bold
Caguas, PR
03.2016 - 06.2020
- Educated customers how to use company systems, complete forms and obtain desired services
- Educated customers on product and service details and information
- Compiled customer feedback and recommended service delivery improvements to management
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior
Rims Fixer
Dr. Wheel
Cayey, PR
01.2018 - 09.2019
- Fix rims
- Paint rims
- Welder
Assambler
Baxter
Aibonito, PR
03.2014 - 01.2015
- Provided observations, took measurements and performed tests at various stages according to quality control plan
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives
- Developed standard operating procedures and document workflows for current and future process steps
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
Shift Supervisor
Cvs Pharmacy Inc.
New York, NY
06.2011 - 11.2013
- Helped store management meet standards of service and quality in daily operations
- Eliminated customer service issues by quickly resolving disputes and correcting problems
- Applied security, safety and loss prevention strategies during shifts
- Efficiently managed accurate money transfers and protected transactions with standardized procedures
- Completed store opening and closing procedures, including setting up registers and checking products
Education
High School Diploma -
Miguel Melendez Munoz
Cayey, PR05.2007
Skills
- Documentation and reporting
- Call center operations
- Communication skills
- Problem-solving skills
- Payment processing
- Security awareness
- Mail handling
- Customer and client relations
- Component installations
- Hand assembly
- Medication dispensing and immunizations
Timeline
Production Operator
Becton N Dickinson
01.2022 - 03.2024
Debone Line Worker
Farbest Foods
01.2021 - 05.2021
Rims Fixer
Dr. Wheel
01.2018 - 09.2019
Top
Bold
03.2016 - 06.2020
Assambler
Baxter
03.2014 - 01.2015
Shift Supervisor
Cvs Pharmacy Inc.
06.2011 - 11.2013
High School Diploma -
Miguel Melendez Munoz