Summary
Overview
Work History
Education
Skills
Timeline
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Rigoberto Ramos

Guayama

Summary

Dynamic professional with expertise in material transfer and warehouse operations, honed at Renewable Energy Power Puerto Rico LLC. Proven ability to enhance customer satisfaction through timely order fulfillment and meticulous product inspection. Recognized for building strong supplier relationships and maintaining a safe, efficient work environment.

Overview

15
15
years of professional experience

Work History

Receiving Specialist

Renewable Energy Power Puerto Rico Llc
12.2024 - 04.2025
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Coordinated intake of up to 8 large shipments per day.
  • Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.
  • Built professional relationships with key personnel within supplier organizations.

Field Operations Specialist

Trooper Billiards Sales
01.2015 - 11.2024
  • Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently.
  • Participated in recruitment initiatives to attract top talent for open positions within the Field Operations team.
  • Evaluated emerging technologies and tools for potential incorporation into field operations to further enhance efficiency and productivity.
  • Developed comprehensive reports on field activities for upper management review, highlighting key metrics and areas of improvement.
  • Conducted regular site inspections to monitor progress, identify potential problems, and recommend corrective actions.
  • Reduced downtime by maintaining and troubleshooting equipment to ensure optimal functionality.
  • Increased customer satisfaction through timely resolution of service issues and proactive communication.

Crane Operator

Delta Steel
03.2010 - 12.2014
  • Performed daily safety checks to achieve safe operating condition of equipment.
  • Calculated appropriate size and weight distribution to safely manage load.
  • Excelled under pressure by safely executing demanding lifts in challenging weather conditions and tight spaces.
  • Operated large cranes to lift and move materials with precision and accuracy.
  • Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
  • Demonstrated exceptional attention to detail while operating cranes for complex lifts, ensuring minimal disruption to surroundings.

Education

Associate of Applied Science - Criminal Justice

Fayetteville Tehcnical Community College
Fayetteville NC

Skills

  • Material transfer expertise
  • Timely order fulfillment
  • Warehouse inventory management
  • Pallet jack operation
  • Forklift operation
  • Product inspection
  • Shipping procedures
  • Container unpacking
  • Attention to detail
  • Warehouse safety
  • Warehouse operations

Timeline

Receiving Specialist

Renewable Energy Power Puerto Rico Llc
12.2024 - 04.2025

Field Operations Specialist

Trooper Billiards Sales
01.2015 - 11.2024

Crane Operator

Delta Steel
03.2010 - 12.2014

Associate of Applied Science - Criminal Justice

Fayetteville Tehcnical Community College

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Rigoberto Ramos