Roberto Franco
Toa Alta
Summary
With 27+ years of experience in IT, telecommunications, and Telco systems, I specialize in secure network architecture, cybersecurity, wireless networking, and infrastructure optimization. My expertise lies in designing and implementing secure, scalable solutions that align with business goals while reducing operational risks and costs. I also have extensive knowledge in cloud infrastructure, process automation, and full-stack development. Fluent in English and Spanish, with limited proficiency in Portuguese, I hold certifications as a Scrum Master and Six Sigma Green Belt. As an architectural professional with a reputable background in designing and overseeing construction projects, I am adept at managing all phases of project development, including planning, design, and execution. Throughout my career, I have maintained a strong focus on collaboration and delivering results. Known for adaptability and reliability, I showcase skills in creative design solutions and effective communication.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Cybersecurity Architect
Triple S Salud Inc.
03.2021 - Current
- Designed and implemented secure network architectures including firewalls, VPNs, and IDS/IPS, enhancing network protection against threats and unauthorized access
- Monitored network traffic and security logs using SIEM tools, detecting and responding to potential threats to maintain network integrity
- Led incident response efforts to mitigate cyberattacks, isolate affected systems, and conduct root cause analysis to improve security measures
- Conducted vulnerability assessments and penetration tests, identifying and addressing network vulnerabilities to enhance overall security posture
- Developed and enforced network security policies, ensuring compliance with industry regulations (GDPR, HIPAA, PCI-DSS) and maintaining robust security configurations
Pre-Sales Support Engineer
HUB Advanced Networks LLC
05.2019 - 03.2021
- Designed and delivered custom technical solutions tailored to meet specific customer requirements and business objectives, ensuring alignment with sales goals
- Conducted product demonstrations and presentations, effectively communicating technical capabilities to potential clients and decision-makers
- Prepared detailed technical proposals and responses to RFPs, collaborating with cross-functional teams to develop comprehensive and competitive solutions
- Engaged with clients to perform needs assessments, offering expert guidance and recommending optimal product configurations and services
- Provided technical support and troubleshooting during pre-sales phases, ensuring seamless product trials, proof-of-concept implementations, and customer satisfaction
Global Cloud & Infrastructure Engineer
AT&T
05.2000 - 04.2019
- Spearheaded cloud infrastructure development and automation solutions to improve service delivery times and reduce costs
- Led RPA initiatives, resulting in a 75% reduction in paperwork and 45% reduction in underutilization of network circuits
- Improved network response and reliability by implementing a robust MPLS and Ethernet ring network
Senior Network Planning Engineer
AT&T
04.2015 - 02.2017
- Coordinated integrated network planning for Puerto Rico and US Virgin Islands, reducing operational roadblocks by 35%
- Successfully eliminated obsolete hardware and reduced power consumption, saving $5.5M across multiple locations
Sr. Network Specialist
AT&T
05.2000 - 08.2011
- Designed and implemented gigabit Ethernet solutions, increasing network capacity by 100%
- Integrated MPLS and ATM technologies, improving network services and supporting legacy clients
Education
Master of Sciences - Telecommunications & Network Management
Ana G. Mendez University
Gurabo, PR01.2006
Bachelor of Sciences - Computer Sciences
Interamerican University of Puerto Rico
San Juan, PR01.1992
Skills
- Network Security Architecture
- IT Infrastructure & Strategy
- Wireless & Wired Networking
- Cyber Security & Vulnerability Management
- Cloud Infrastructure
- Process Automation (RPA)
- Full Stack Solutions Development
- Project Management (Scrum, Agile)
- Risk Mitigation & Cost Reduction
- Problem Solving & Analytical Skills
- Site analysis
- Technical Architecture Design
- Integrated design
- Microsoft Office expert
- Technical training
- Networking Infrastructure Design
- Specification Writing
- Contract Administration
- Articulate public speaker
Certification
- Scrum Master Certification
- CompTIA Cybersecurity Analyst+ (CySA+) – In Progress
Languages
English
Spanish
Portuguese
Timeline
Cybersecurity Architect
Triple S Salud Inc.
03.2021 - Current
Pre-Sales Support Engineer
HUB Advanced Networks LLC
05.2019 - 03.2021
Senior Network Planning Engineer
AT&T
04.2015 - 02.2017
Global Cloud & Infrastructure Engineer
AT&T
05.2000 - 04.2019
Sr. Network Specialist
AT&T
05.2000 - 08.2011
Bachelor of Sciences - Computer Sciences
Interamerican University of Puerto Rico
Master of Sciences - Telecommunications & Network Management
Ana G. Mendez University
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