ROBERTO HUERTAS RODRIGUEZ
San Lorenzo,USA
Summary
Dedicated professional with demonstrated strengths in customer service time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goal
Overview
13
13
years of professional experience
Work History
Sales Associate
T-mobile
Juncos , PR
04.2024 - 02.2025
- Processed payments quickly to keep customer flow moving.
- Created great customer experiences with personalized sales support.
- Managed multiple tasks simultaneously while meeting deadlines.
- Assisted customers with sales and service needs.
Team Leader
CLARO PR
Caguas, PR
10.2020 - 12.2023
- Coached new employees struggling with specific tasks.
- Supervised teams and individuals, giving feedback on performance and setting goals for improvement.
- Created detailed project plans, including deadlines and resources required.
- Managed team members and delegated tasks effectively.
Associate
Jcpenny
Humacao, VA
05.2012 - 12.2019
- Built relationships with customers by providing friendly customer service.
- Helped customers locate items within the store using the inventory system.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
Associate in Science (A.S.) -
Turabo
Caguas08.2014
Associate in Science (A.S.) - Criminal Justice
LUIS MUÑOS MARIN
Yabucoa05.2012
Skills
- Teamwork and Collaboration
- Customer service
- Excellent people skills
- Inventory management
Languages
Spanish
Beginner
A1
English
Beginner
A1
Timeline
Sales Associate
T-mobile
04.2024 - 02.2025
Team Leader
CLARO PR
10.2020 - 12.2023
Associate
Jcpenny
05.2012 - 12.2019
Associate in Science (A.S.) -
Turabo
Associate in Science (A.S.) - Criminal Justice
LUIS MUÑOS MARIN