Roberto Villegas
MAYAGUEZ
Summary
Dedicated professional with a strong focus on customer satisfaction and operational efficiency. Experienced in inventory management and cross-functional collaboration, driving improved workflow and team coordination.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Grocery Stocker
Jewel Osco Supermarket
Chicago, Illinois Jefferson Park Store
03.2016 - 05.2018
- Stocked shelves efficiently, ensuring optimal product placement and accessibility for customers.
- Monitored inventory levels, coordinating with management to prevent stock shortages.
- Assisted in organizing backroom storage, maximizing space utilization and improving workflow.
- Maintained cleanliness of aisles and storage areas, ensuring compliance with safety standards.
Encargado De Laundry
Red Roof Inn
1113 Butterfield Road, Downers Grove, Illinois
03.2018 - 2020
- Oversaw daily hotel operations, ensuring exceptional guest satisfaction and service quality.
- Mentored and trained staff on customer service standards and hotel policies.
- Conducted regular audits of property operations, ensuring compliance with brand standards and regulations.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Developed and implemented strategic initiatives to improve operational efficiency and reduce costs.
Education
High School Diploma -
Margarita Janer
Guaynabo, Puerto RicoBachelor of Arts - Biology,
Caribbean University
Bayamón, Puerto Rico1998
Skills
- Operational efficiency
- Interdepartmental collaboration
- Troubleshooting skills
- Data decision-making
- Documentation skills
- Laundry operations
- Team collaboration
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Encargado De Laundry
Red Roof Inn
03.2018 - 2020
Grocery Stocker
Jewel Osco Supermarket
03.2016 - 05.2018
High School Diploma -
Margarita Janer
Bachelor of Arts - Biology,
Caribbean University