Roberto Andrés Colón Rosa
Gurabo
Summary
Accomplished Pharmacy Manager with a proven track record at CVS Pharmacy, enhancing patient care through effective team leadership and workflow optimization. Skilled in immunizations and pharmacy operations management, I've successfully mentored staff to achieve professional growth, while strategically reducing procurement expenses. My approach fosters a patient-centered environment, significantly improving service quality and efficiency.
Overview
5
5
years of professional experience
Work History
Pharmacy Manager
Farmacia Caridad
03.2024 - Current
- Mentored staff to foster professional development with tailored coaching and feedback sessions.
- Analyzed purchasing data for better negotiation with suppliers, leading to reduced procurement expenses.
- Fostered a patient-centered approach by creating a welcoming environment that encouraged open dialogue.
- Monitored quality assurance metrics to identify areas for improvement and implement necessary changes.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Collaborated with store manager to maintain daily operations.
Pharmacy Manager
CVS Pharmacy
09.2022 - 03.2024
- Mentored staff to foster professional development with tailored coaching and feedback sessions.
- Analyzed purchasing data for better negotiation with suppliers, leading to reduced procurement expenses.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Increased revenue through effective promotions, marketing strategies, and cross-selling initiatives.
Pharmacy Manager Emergent Leader
CVS Pharmacy
05.2021 - 09.2022
- Monitored quality assurance metrics to identify areas for improvement and implement necessary changes.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
Staff Pharmacist
CVS Pharmacy
11.2019 - 05.2021
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
Education
Doctor of Pharmacy - Doctor of Pharmacy
University of Puerto Rico Medical Science Campus
San Juan05-2019
Bachelor of Science - Chemistry
University of Puerto Rico
Cayey05-2015
Skills
- Patient education and counseling
- Prescription verification
- Workflow optimization
- Pharmacy operations management
- Regulatory compliance
- Staff training
- Inventory control
- Immunizations
- Purchasing management
- Insurance billing
- Loss prevention management
- Team building
Timeline
Pharmacy Manager
Farmacia Caridad
03.2024 - Current
Pharmacy Manager
CVS Pharmacy
09.2022 - 03.2024
Pharmacy Manager Emergent Leader
CVS Pharmacy
05.2021 - 09.2022
Staff Pharmacist
CVS Pharmacy
11.2019 - 05.2021
Doctor of Pharmacy - Doctor of Pharmacy
University of Puerto Rico Medical Science Campus
Bachelor of Science - Chemistry
University of Puerto Rico
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