Rodnier Rodriguez Ortiz
Manchester
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
US Army National Guard
.
10.2022 - Current
Front Desk Clerk
Tropical Inns PR
04.2022 - 08.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained transaction security by verifying payment cards against identification.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Maintained clean and organized front desk areas to uphold polished company image.
Food Server
Cafeteria Tres Palmas
02.2019 - 03.2022
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Cultivated warm relationships with regular customers.
Education
BBA - Tourism And Travel Management
Universidad Inter Americana
Fajardo, Puerto Rico06.2021
Skills
- Teamwork
- Leadership
- Problem-solving
- Discipline
- Attention To Detail
- Adaptability
- Communication
- Time Management
- Risk Management
- Work Under Pressure
Languages
Spanish
Native language
English
Proficient
C2
Timeline
US Army National Guard
.
10.2022 - Current
Front Desk Clerk
Tropical Inns PR
04.2022 - 08.2023
Food Server
Cafeteria Tres Palmas
02.2019 - 03.2022
BBA - Tourism And Travel Management
Universidad Inter Americana
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