Rodriguez Yandel A.
San Sebastian
Summary
Dynamic Bakery Worker with proven expertise in food safety and exceptional customer service, honed at Keila A. Fuentes. Demonstrated ability to enhance customer satisfaction and increase sales through effective product promotions and attractive displays. Skilled in team collaboration and cash handling, with a commitment to maintaining a clean, welcoming environment.
Overview
4
4
years of professional experience
Work History
Bakery Worker
Keila A. Fuentes
San Sebastian, Puerto Rico
06.2021 - Current
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Increased sales with effective product promotions and attractive displays.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Bachelor of Technologia Y Ciencias Aplicadas - Electronic Engineering
Universidad Recinto De Aguadilla UPR
Aguadilla, Puerto Rico05-2026
Skills
- Food safety
- Cleaning duties
- Allergen awareness
- Packaging products
- Sanitation procedures
- Product presentation
- Menu planning
- Communication
- Workplace safety
- Customer service
- Team collaboration
- Cash handling
- Cash register operation
- Menu memorization
- Customer needs assessment
- Hospitality service expertise
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Bakery Worker
Keila A. Fuentes
06.2021 - Current
Bachelor of Technologia Y Ciencias Aplicadas - Electronic Engineering
Universidad Recinto De Aguadilla UPR
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