Romel Ibrahim Abufarah Davila
Trujillo Alto
Summary
Seeking an internship opportunity in business administration to apply my skills in finance, economics, and management. I aim to contribute to a forward-thinking team, driving operational efficiency and achieving strategic goals.
Overview
8
8
years of professional experience
Work History
Front Desk
CasaBlanca Hotel
San Juan
12.2017 - 04.2020
- Greeted and checked in guests, verified reservations, and managed guest accounts
- Provided exceptional customer service while responding to inquiries, complaints, and requests
- Collaborated effectively with team members to identify solutions to problems quickly
- Inspected premises regularly to detect any safety hazards or security breaches
- Coordinated with housekeeping staff to verify all rooms were clean and ready for guests
- Coordinated maintenance services with vendors to ensure prompt repairs were made in a timely manner
Cashier
Baker's Bakery
San Juan
01.2012 - 09.2017
- Operated cash register and accurately processed payments, returns, and exchanges
- Tracked inventory levels accurately to ensure adequate stock is available for sale
- Provided excellent customer service by greeting customers and offering assistance
- Performed opening and closing duties such as counting money, balancing registers, and reconciling discrepancies
Education
Undergraduate Bachelor's Degree - Business Administration
Ana G. Mendez University
Online01-2027
Certification in Hardware/Software - for Apple and Android Smartphone
Computer Technical College
Bayamón01-2014
High School Diploma -
Bonneville School
San Juan01-2011
Skills
- Adaptability and flexibility
- Bilingual
- Customer service
- Tech-savvy skills
- Problem-solving abilities
- Team player
Timeline
Front Desk
CasaBlanca Hotel
12.2017 - 04.2020
Cashier
Baker's Bakery
01.2012 - 09.2017
Undergraduate Bachelor's Degree - Business Administration
Ana G. Mendez University
Certification in Hardware/Software - for Apple and Android Smartphone
Computer Technical College
High School Diploma -
Bonneville School
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