Overview
Work History
Timeline
Generic

Rosa M. MENDEZ

Yauco,Puerto Rico

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Texaco Magas Petroleum LLC
01.2019 - 01.2025
  • Helped and resolved customers with complaints and questions, give customers information about products and services, take orders, and process returns
  • Register sales on a cash register by scanning items, itemizing and totaling customers' purchases
  • Bagged purchases if needed

Customer Service Representative

Jessy’s Wireless & Record Store
01.2014 - 01.2019
  • Attain minimum standards for quotes, calls, and sales quotas
  • Develop and maintain professional relations with clients
  • Log new customer information and varied sales data for existing customers in computer database
  • Manage large amounts of incoming phone calls
  • Identify and assess customers' needs to achieve satisfaction

Timeline

Customer Service Representative

Texaco Magas Petroleum LLC
01.2019 - 01.2025

Customer Service Representative

Jessy’s Wireless & Record Store
01.2014 - 01.2019
Rosa M. MENDEZ