Rose A Santiago Sánchez
Bayamon
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
5
5
years of professional experience
Work History
Modern Tech Associates
Alliance
San Juan
06.2024 - Current
- I make sure to understand the customer/patients complaints about the problems of the television service.
- I take care of any situation alone to help those patients that are in need of more help.
- When the service is not satisfactory for the patient, i hear the patients complaints about the service to see if we can help each other with the situation together.
Big Genius Pizza
Waitress
Bayamon
10.2021 - Current
- Checked completed orders for correct quantity and quality.
- Sanitized workstation at end of shift to prevent foodborne illnesses.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
El Troquero
Chef
Bayamon
06.2020 - 10.2021
- Responded promptly to customer complaints regarding food quality or service issues.
- Coordinated with other kitchen staff to ensure smooth operation and timely preparation of food.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Prepared workstations with ingredients and tools to increase efficiency.
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
Education
High School Diploma -
Agustin Stahl
Bayamon 06-2019
Bachelor of Science - Cinematography
Atlantic University College
Guaynabo Skills
- Complaint resolution
- Conflict resolution
- Handling complaints
- Food service etiquette
- Workstation setup
- Grilling and frying
Languages
Spanish
First Language
English
Intermediate
B1
Timeline
Modern Tech Associates
Alliance
06.2024 - Current
Big Genius Pizza
Waitress
10.2021 - Current
El Troquero
Chef
06.2020 - 10.2021
High School Diploma -
Agustin Stahl
Bachelor of Science - Cinematography
Atlantic University College