Roxanne Hernandez
Santa Isabel
Summary
Detail-oriented professional with a strong background in finance support and operations management, skilled in compliance evaluation and process improvement. Adept at problem-solving and team collaboration, with excellent organizational and communication abilities. Eager to leverage expertise in a challenging new role to drive efficiency and support strategic goals.
Overview
17
17
years of professional experience
Work History
SENIOR ASSISTANT FINANCE SUPPORT
Collins Aerospace
05.2023 - Current
- Proficient in SAP Concur for expense reporting. Experienced with Concur travel reimbursement, skilled in Concur invoice processing and compliance.
- Evaluated compliance with corporate policies and procedures, as well as external regulations.
- Maintained compliance with auditing standards, regulations, and best practices in all audit activities.
- Performed detailed reviews of expense reports for compliance with company policies and procedures.
- Applied problem solving skills to identify discrepancies or mistakes in submitted documents.
- Assisted in identifying areas of improvement in the Travel and Expense process by suggesting changes to existing procedures or creating new ones as needed.
- Utilized strong communication skills when interacting with employees regarding their expense report inquiries.
- Processed reimbursements accurately within established timelines and guidelines.
GENERAL MANAGER OF OPERATIONS
South American Restaurants
01.2009 - 07.2019
- Recruited team members to maintain adequate staffing levels.
- Monitored store performance and identified opportunities for improvement.
- Managed profit goals against budget and prior year, keeping controllable costs within budget.
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
- Managed customer service teams to ensure quality customer satisfaction and increase customer loyalty.
- Used computerized inventory system to plan and manage adequate inventory levels.
- Met safety and security standards by overseeing preventative maintenance and repairs.
Education
Bachelor of Science B.S. - Psychology
National College University
04.2026
Skills
Developed and maintained structured processes to support project management and team collaboration
Facilitated informed decision-making to support project objectives and team alignment
Adapted quickly to new concepts and technologies to enhance team performance
Ensured accuracy and precision in deliverables to uphold quality standards
Oversaw project timelines and resource allocation to optimize team performance Developed organizational strategies to streamline operations and improve efficiency Led initiatives to enhance multitasking capabilities across departments
Employed flexibility and adaptability to effectively respond to changing project requirements
Utilized comprehensive computer skills to support project execution and team collaboration
Promoted synergy among team members to achieve shared objectives
References
References available upon request
Timeline
SENIOR ASSISTANT FINANCE SUPPORT
Collins Aerospace
05.2023 - Current
GENERAL MANAGER OF OPERATIONS
South American Restaurants
01.2009 - 07.2019
Bachelor of Science B.S. - Psychology
National College University