Ryanna Newton
St. Thomas
Summary
Dynamic and dedicated professional with extensive experience at Marriott Frenchman Cove, excelling in customer service and event coordination. Proven ability to enhance guest experiences through effective team collaboration and safety compliance. Skilled in managing recreational activities and fostering a welcoming atmosphere, ensuring memorable stays for all guests.
Overview
3
3
years of professional experience
2019
2019
years of post-secondary education
Work History
Recreation Attendant
Marriott Frenchman Cove
St Thomas
11.2024 - Current
- Assisted guests with recreation activities and equipment rentals.
- Maintained cleanliness and organization of recreational areas and equipment.
- Informed guests about local attractions and scheduled events.
- Monitored pool area for safety and compliance with regulations.
- Collaborated with team members to enhance guest experiences.
- Addressed guest inquiries promptly to provide exceptional service.
Bartender
Purdue Bar Babes llc
St. John
01.2023 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Managed bar inventory and restocked supplies as needed.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Engaged with customers to provide exceptional service and create a welcoming atmosphere.
- Greeted customers and provided excellent customer service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Recreation Attendant
Westin St John Resort Villas
St John
10.2022 - 11.2024
- Assisted guests with recreation activities and equipment rentals.
- Maintained cleanliness and organization of recreational areas and equipment.
- Informed guests about local attractions and scheduled events.
- Monitored pool area for safety and compliance with regulations.
- Organized group activities, ensuring engagement and participation.
- Collaborated with team members to enhance guest experiences.
- Organized activities for children such as arts and crafts projects, scavenger hunts.
- Greeted guests and answered questions about recreational activities.
- Adhered to all company policies and procedures relating to health, safety, and security standards.
Hostess
Agave Tequila Bar & Mexican restaurant
St Thomas
09.2022 - 10.2022
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed reservations and seating arrangements efficiently during peak hours.
- Collaborated with servers to ensure timely service and guest satisfaction.
- Assisted in maintaining cleanliness and organization of dining areas.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Education
Bachelor of Hospitality And Tourism Management -
Monroe University
New York 06.2024 - 12.2025
Ivanna Eudora Kean High School
St Thomas , ViSkills
- Customer service
- Team collaboration
- Event coordination
- Safety compliance
Timeline
Recreation Attendant
Marriott Frenchman Cove
11.2024 - Current
Bachelor of Hospitality And Tourism Management -
Monroe University
06.2024 - 12.2025
Bartender
Purdue Bar Babes llc
01.2023 - Current
Recreation Attendant
Westin St John Resort Villas
10.2022 - 11.2024
Hostess
Agave Tequila Bar & Mexican restaurant
09.2022 - 10.2022
Ivanna Eudora Kean High School