Samara Alvarez Alicea
San Juan
Summary
Well-organized service worker bringing over 8 years of experience, upbeat nature and expertise in food preparation. Superior skills in organizing ingredients, minimizing waste, and sanitizing kitchen surfaces. Motivated team player with history of working with little oversight to optimize performance.
Overview
7
7
years of professional experience
12
12
years of post-secondary education
Work History
Bartender
Miramar Foodtruck Park
07.2023 - 01.2024
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Waitress/Bartender/Hostess
Cocina Abierta
01.2022 - 07.2022
- Greeted guests and gathered information to seat groups or place on waitlist
- Answered telephone to provide dining information and take reservations
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance
- Stocked server areas with supplies before, during and after shifts
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
- Recommended food and drinks to patrons based on preference, pairings and special promotions
- Stayed up to date on latest mixology trends, bar equipment and sanitation standards.
Lead Bartender/Waitress Supervisor
La Casita De Rones
01.2017 - 01.2020
- Delegated daily tasks to team members to optimize group productivity
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Collaborated with store manager to develop strategies for achieving sales and profit goals
- Directed and led employees, supervising activities to drive productivity and efficiency
- Initiated and maintained inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Education
High School Diploma -
Academia Presbiteriana
05.2001 - 05.2013
Skills
Clover, Aloha & Dinnerware POS
Bilingual (English & Spanish)
Payment Processing
Customer Service Expertise
Timeline
Bartender
Miramar Foodtruck Park
07.2023 - 01.2024
Waitress/Bartender/Hostess
Cocina Abierta
01.2022 - 07.2022
Lead Bartender/Waitress Supervisor
La Casita De Rones
01.2017 - 01.2020
High School Diploma -
Academia Presbiteriana
05.2001 - 05.2013