Sarah Abreu De Castro
Santurce
Summary
I aspire to join an esteemed organization that provides with ample opportunities for personal and professional growth. By leveraging my expertise, I propose to actively contribute to the company's advancement and success, fostering its overall development.
Overview
8
8
years of professional experience
Work History
Motor Transport Operator
Army National Guard
San Juan
05.2021 - Current
- Basic Combat Training and Advance Individual training:, (88M)
- Heavy vehicle operations: planning, driving, loading and unloading, and convoy operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Reported defects, damage and accidents to proper personnel.
- Inspected vehicles and completed daily maintenance actions.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected load security and checked for damages.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Receptionist/Adiministrative Assistant
The Dreamcatcher Hotel
San Juan, Puerto Rico
06.2022 - 12.2022
- Provide check-in and check-out services to guests.
- Guide guests in hotel facilities, informing them about policies and hotel rules.
- Inspect rooms and communal areas, ensuring that everything is clean and in order.
- Attend sales of hotel store, charging and guiding guests about products-
- In charge of providing guidance and coordinating tours offered by hotel.
- Plan and inform time and place where tours would take place and coordinate prices with tour guide, in addition to charging guests for said tour.
- Charge guests for products consumed in minibar or in hotel's breakfast and brunch restaurant.
- In charge of handling housekeeping and making sure everyone has correctly assigned tasks.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained and prepare copies of files, forms and records by implementing effective filing systems that boosted efficiency and organization
- Entered and updated sensitive customer information during check-ins and room changes.
Receiving Team Member
Lowe´s Wharehouse
Pittston, Pennsylvania
08.2020 - 08.2021
- Moved loads with correct and safe use of forklifts and pallet jacks.
- Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.
- Requisition and store shipping materials and supplies to maintain inventory of stock.
- Prepare documents, such as work orders or shipping orders, to route materials.
- Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.
- Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
- Deliver or route materials to departments using hand trucks, conveyors, or sorting bins.
- Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
- Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.
Shiping Team Member
Chewy Inc.
Wilkes Barre, Pennsylvania
01.2020 - 08.2020
- Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
- Pack customer purchases in bags or cartons and store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
- Assisted with inventory counts and stocking of merchandise.
- Complete order receipts and answer customers' questions about merchandise and advise customers on merchandise selection.
- Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from Keep records of out-going orders.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise and operate equipment such as forklifts.
- Stamp, attach, or change price tags on merchandise, referring to price list. Obtain merchandise from bins or shelves.
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise. Receive, unload, open, unpack, or issue sales floor merchandise.
Research Mentor
Universidad del Sagrado Corazón
San Juan, Puerto Rico
05.2019 - 12.2019
- Assistant and activities coordinator to carry out research requested by clients and investigations in required areas.
- Provided guidance on stress management and grounding techniques to reduce overwhelm.
- Monitored behavior and reported any incidents to appropriate personnel.
- Planned, developed, and implemented strategies to convey information to key decision-makers.
- Collaborated with teachers, counselors, and administrators to foster access to resources and support.
- Facilitated workshops and seminars to foster development of problem-solving, decision-making, and critical thinking.
Administrative Assistant
Universidad del Sagrado Corazón
San Juan
08.2015 - 05.2019
- Welcomed visitors by greeting them, in person or on telephone; answering or referring inquiries
- Maintains security by following procedures; monitoring logbook; issuing visitor badges.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments and organizing meetings on the conference room.
- Helped office staff prepare reports, updating data and making presentations for internal or client-related use.
- Scheduled office meetings and client appointments for staff teams.
- Keep track of the inventory of office items, making Excel tables and placing orders if necessary.
Education
Master of Arts - Conflict Resolution, Peace And Developme
University For Peace
Ciudad Colon, Costa Rica06.2023
Bachelor of Arts - International Studies
Universidad del Sagrado Corazón
San Juan, PR05.2019
High School Diploma - undefined
Ramon Power and Giralt School
San Juan, PR05.2015
Skills
- Capable of working in diverse teams and assuming leadership roles
- Highly adaptable to change and fast learner
- Excellent computer skills and use of technology
- Microsoft Office Suite (Word, PowerPoint, Excel, Publisher) Google docs, and Prezi
- Quick conflict resolution and negotiation
- Customer Satisfaction
- Logistics Coordination
Languages
Spanish
Native language
English
Advanced
C1
Italian
Elementary
A2
Leadership, activities and community work
Assembly of International Relations – USC 08/2015 – 06/2019
Team Member
AIESEC in Puerto Rico 01/2016 – 05/2018
Team Leader of People Management
Fundación ADIS 12/2017 – 01/2018
Volunteer
Marketing program of Ramón Power and Giralt School 01/2014 – 05/2015
Volunteer in elementary school
Timeline
Receptionist/Adiministrative Assistant
The Dreamcatcher Hotel
06.2022 - 12.2022
Motor Transport Operator
Army National Guard
05.2021 - Current
Receiving Team Member
Lowe´s Wharehouse
08.2020 - 08.2021
Shiping Team Member
Chewy Inc.
01.2020 - 08.2020
Research Mentor
Universidad del Sagrado Corazón
05.2019 - 12.2019
Administrative Assistant
Universidad del Sagrado Corazón
08.2015 - 05.2019
Master of Arts - Conflict Resolution, Peace And Developme
University For Peace
Bachelor of Arts - International Studies
Universidad del Sagrado Corazón
High School Diploma - undefined
Ramon Power and Giralt School