Sarah Abreu De Castro
Santurce
Summary
I aspire to join an esteemed organization that provides with ample opportunities for personal and professional growth. By leveraging my expertise, I propose to actively contribute to the company's advancement and success, fostering its overall development.
Overview
8
8
years of professional experience
Work History
Motor Transport Operator
Army National Guard
05.2021 - Current
- Basic Combat Training and Advance Individual training:, (88M)
- Heavy vehicle operations: planning, driving, loading and unloading, and convoy operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Reported defects, damage and accidents to proper personnel.
- Inspected vehicles and completed daily maintenance actions.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected load security and checked for damages.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Receptionist/Adiministrative Assistant
The Dreamcatcher Hotel
06.2022 - 12.2022
- Provide check-in and check-out services to guests.
- Guide guests in hotel facilities, informing them about policies and hotel rules.
- Inspect rooms and communal areas, ensuring that everything is clean and in order.
- Attend sales of hotel store, charging and guiding guests about products-
- In charge of providing guidance and coordinating tours offered by hotel.
- Plan and inform time and place where tours would take place and coordinate prices with tour guide, in addition to charging guests for said tour.
- Charge guests for products consumed in minibar or in hotel's breakfast and brunch restaurant.
- In charge of handling housekeeping and making sure everyone has correctly assigned tasks.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained and prepare copies of files, forms and records by implementing effective filing systems that boosted efficiency and organization
- Entered and updated sensitive customer information during check-ins and room changes.
Receiving Team Member
Lowe´s Wharehouse
08.2020 - 08.2021
- Moved loads with correct and safe use of forklifts and pallet jacks.
- Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.
- Requisition and store shipping materials and supplies to maintain inventory of stock.
- Prepare documents, such as work orders or shipping orders, to route materials.
- Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.
- Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
- Deliver or route materials to departments using hand trucks, conveyors, or sorting bins.
- Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
- Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.
Shiping Team Member
Chewy Inc.
01.2020 - 08.2020
- Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
- Pack customer purchases in bags or cartons and store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
- Assisted with inventory counts and stocking of merchandise.
- Complete order receipts and answer customers' questions about merchandise and advise customers on merchandise selection.
- Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from Keep records of out-going orders.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise and operate equipment such as forklifts.
- Stamp, attach, or change price tags on merchandise, referring to price list. Obtain merchandise from bins or shelves.
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise. Receive, unload, open, unpack, or issue sales floor merchandise.
Research Mentor
Universidad del Sagrado Corazón
05.2019 - 12.2019
- Assistant and activities coordinator to carry out research requested by clients and investigations in required areas.
- Provided guidance on stress management and grounding techniques to reduce overwhelm.
- Monitored behavior and reported any incidents to appropriate personnel.
- Planned, developed, and implemented strategies to convey information to key decision-makers.
- Collaborated with teachers, counselors, and administrators to foster access to resources and support.
- Facilitated workshops and seminars to foster development of problem-solving, decision-making, and critical thinking.
Administrative Assistant
Universidad del Sagrado Corazón
08.2015 - 05.2019
- Welcomed visitors by greeting them, in person or on telephone; answering or referring inquiries
- Maintains security by following procedures; monitoring logbook; issuing visitor badges.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments and organizing meetings on the conference room.
- Helped office staff prepare reports, updating data and making presentations for internal or client-related use.
- Scheduled office meetings and client appointments for staff teams.
- Keep track of the inventory of office items, making Excel tables and placing orders if necessary.
Education
Master of Arts - Conflict Resolution, Peace And Developme
University For Peace
Ciudad Colon, Costa Rica06.2023
Bachelor of Arts - International Studies
Universidad del Sagrado Corazón
San Juan, PR05.2019
High School Diploma - undefined
Ramon Power and Giralt School
San Juan, PR05.2015
Skills
- Capable of working in diverse teams and assuming leadership roles
- Highly adaptable to change and fast learner
- Excellent computer skills and use of technology
- Microsoft Office Suite (Word, PowerPoint, Excel, Publisher) Google docs, and Prezi
- Quick conflict resolution and negotiation
- Customer Satisfaction
- Logistics Coordination
Languages
Spanish
Native language
English
Advanced
C1
Italian
Elementary
A2
Leadership, activities and community work
Assembly of International Relations – USC 08/2015 – 06/2019
Team Member
AIESEC in Puerto Rico 01/2016 – 05/2018
Team Leader of People Management
Fundación ADIS 12/2017 – 01/2018
Volunteer
Marketing program of Ramón Power and Giralt School 01/2014 – 05/2015
Volunteer in elementary school
Timeline
Receptionist/Adiministrative Assistant
The Dreamcatcher Hotel
06.2022 - 12.2022
Motor Transport Operator
Army National Guard
05.2021 - Current
Receiving Team Member
Lowe´s Wharehouse
08.2020 - 08.2021
Shiping Team Member
Chewy Inc.
01.2020 - 08.2020
Research Mentor
Universidad del Sagrado Corazón
05.2019 - 12.2019
Administrative Assistant
Universidad del Sagrado Corazón
08.2015 - 05.2019
Master of Arts - Conflict Resolution, Peace And Developme
University For Peace
Bachelor of Arts - International Studies
Universidad del Sagrado Corazón
High School Diploma - undefined
Ramon Power and Giralt School
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