Saryam Román Avilés
Juncos
Summary
Forward-thinking team leader skilled at operations and compliance departments. Efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement. Skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.
Overview
15
15
years of professional experience
Work History
Operation Analyst
FV Bank International
11.2021 - Current
- Improved operational efficiency by identifying and implementing process improvements and streamlining workflows.
- Analyzed data trends for informed decision-making.
- Enhanced collaboration between cross-functional teams by establishing effective communication channels and facilitating meetings.
- Increased team productivity by developing training materials and conducting workshops for new hires and existing staff members.
- Collaborated with finance teams to develop budgets, monitor expenditures, and ensure adherence to financial guidelines.
- Reduced errors in payment transactions by conducting thorough data analysis and identifying discrepancies.
- Enhanced customer satisfaction with prompt and accurate payment processing, addressing inquiries professionally.
- Created smooth onboarding processes to help new business and individual customers to complete the account opening process.
OPERATION OFFICER
PHOENIX INTERNATIONAL BANK
10.2019 - 11.2021
- Processing bank operations - customer requests, wire transfers, basic accounting
- Transaction Review - daily quality of all operations
- Develop and document business processes and accounting policies to maintain and strengthen internal controls
- Continually seeking ways to improve department operations, productivity, and to meet established service goals.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
CDD Analyst
Oriental Bank
11.2018 - 09.2019
- Reviewing daily the list of new commercial clients
- Validate that the Business Type assigned to the client is in accordance with the operational and transactional reality of the client, once confirmed, assign the corresponding Naic Code
- Identify that the expected transactional activity it's consistent with the type of client and/or business
- Review the process of the first visit to the business - Validation of business existence
- Perform EDD analysis for the first 90 days of account transactionality.
EDD Analyst
Oriental Bank
03.2015 - 09.2019
- Responsible of analyzed sensitive information concerning customers’ transactional activity both individuals and commercials in period of 6, 12 and 18 months
- Review the documentation of high-risk customers and analyze that the transactions are consistent with the customers’ profile including business type and Naic Code
- Assist the unit manager to monitor the business areas for timely compliance with the work plans of the team in general.
Relashionship officer
Oriental Bank
10.2012 - 03.2015
- Customer service in the sale of banking products such as: personal loans, credit cards, credit lines, deposit accounts, IRA’S, CD’S among others
- Analyze credit history to channel the needs of each client
- Comply with a rigorous work plan where each of the monthly objectives are planned and managed.
Teller & Bank Officer
Santander
09.2009 - 10.2012
- Customer service in general, account openings, analysis of personal credit, CD’s accounts and Ira’s, among others
- Make monthly, quarterly and annual work plans; to meet the goals, both individually and as a team
- As a cashier, I provided prompt, courteous and efficient services to clients with precision and accuracy, complying with all accounting, operational and security procedure adhering to all accounting, operational and security procedures and practices established by the bank
- In addition, it was oriented the customer on the products and services of the bank.
Education
Certification - Federal Anti-Money Laundering Regulations and Compliance Programs
EDP University
05.2019
Faculty of Business Administration - Finance
University of Puerto Rico
Carolina, Puerto Rico05.2009
Skills
- MS office (outlook, word, excel, power point and publisher) knowledge
- Workflow Optimization
- Process and Documentation expert
- Time Management
- Teamwork and Collaboration
- Excellent Communication
- Problem-Solving
- Knowledge in banking laws and terms as: AML/BSA (Anti Money Laundering/Bank Secrecy Act), USA Patriot Act
- Knowledge in banking terms: OFAC (office of foreign assets control), CTR (currency transaction report), SAR(Suspicious Activity Report), KYC (Know Your Customer), EDD (Enhanced Due Diligence), CDD (Customer Due Diligence), CIP (Customer Identification Program), UBO (Ultimate Beneficial Owner)
Languages
Spanish
Native language
English
Elementary
A2
Timeline
Operation Analyst
FV Bank International
11.2021 - Current
OPERATION OFFICER
PHOENIX INTERNATIONAL BANK
10.2019 - 11.2021
CDD Analyst
Oriental Bank
11.2018 - 09.2019
EDD Analyst
Oriental Bank
03.2015 - 09.2019
Relashionship officer
Oriental Bank
10.2012 - 03.2015
Teller & Bank Officer
Santander
09.2009 - 10.2012
Certification - Federal Anti-Money Laundering Regulations and Compliance Programs
EDP University
Faculty of Business Administration - Finance
University of Puerto Rico
Similar Profiles
Julia DyachyshynJulia Dyachyshyn
Dispatcher Coordinator at FV Express INCDispatcher Coordinator at FV Express INC
Tiange LuseniTiange Luseni
Personal Care Assistant at Eagle Eye FVPersonal Care Assistant at Eagle Eye FV
Carter MoffaCarter Moffa
Co-owner/Owner at FV Lawn BoyzCo-owner/Owner at FV Lawn Boyz