Scott Carmichael
Bonita Springs
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 13 years of experience. Highly effective and comfortable working with people at all levels in organization. Talented Owner with excellent marketing, customer service and facility oversight
Overview
17
17
years of professional experience
Work History
Owner
Mcgrupps LLC
Boston , MA
2017.12 - Current
- Procure and manage inventory in the pet supplement industry.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
Owner
A Ruff Life LLC
2014.04 - 2023.01
- Managed day-to-day business operations. Accounting and Payroll.
- Hired/trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced efficiency and productivity by managing budgets, accounts, and costs.
Co-Founder
Element LLC
2010.01 - 2013.07
- Established foundational processes for business operations.
- Managed over 100M in shipping bio-fuels across the country via truck and rail.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Identified business development challenges and customer concerns for proactive resolution.
Sales Representative
Synnex Corp
2006.09 - 2009.06
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
Education
Bachelor of Science - Business Management/Human Resources
Portland State University
Portland, OR06.2006
Skills
- Industry Expertise
- Contract Negotiation Expertise
- Analytical and Critical Thinker
- Quality Control Planning
Accomplishments
Awarded Best of North Shore (BONS) Boston 8 years in a row for our Dog Daycare Business.
Timeline
Owner
Mcgrupps LLC
2017.12 - Current
Owner
A Ruff Life LLC
2014.04 - 2023.01
Co-Founder
Element LLC
2010.01 - 2013.07
Sales Representative
Synnex Corp
2006.09 - 2009.06
Bachelor of Science - Business Management/Human Resources
Portland State University
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