Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sebastián Torrealba

San Juan

Summary

Dynamic and detail-oriented professional with experience as a receptionist at Dropclub, excelling in client communication and appointment scheduling. Proven ability in office administration and bookkeeping, ensuring smooth operations. Recognized for fostering positive client relationships and enhancing customer satisfaction through attentive service and effective problem-solving skills.

Overview

7
7
years of professional experience

Work History

Sports Complex Receptionist

Dropclub
09.2024 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to the correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Sell Padel rackets and clothing to clients
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Pet Sitter

Family Members
05.2018 - Current
  • Exercised animals regularly with walks and rigorous play activities.
  • Gave animals proper attention to promote a secure environment in the owner's absence.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Communicated professionally with pet owners via phone, email, and text.

Restaurant Waiter

A Restaurant
04.2019 - 07.2020
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Bachelor of Science - Biomedicine

Ana G. Méndez
San Juan, Puerto Rico
05-2027

Skills

  • Scheduling
  • Office administration
  • Calm demeanor
  • Positive and professional
  • Security awareness

Languages

Spanish
English

Timeline

Sports Complex Receptionist

Dropclub
09.2024 - Current

Restaurant Waiter

A Restaurant
04.2019 - 07.2020

Pet Sitter

Family Members
05.2018 - Current

Bachelor of Science - Biomedicine

Ana G. Méndez

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Sebastián Torrealba