Seth Rogers
Mount Washington
Summary
Dynamic Pharmacy Technician with proven expertise at Walgreens in optimizing workflow and ensuring compliance with healthcare regulations. Adept at problem-solving and enhancing customer satisfaction through effective communication and education. Skilled in insurance billing and maintaining confidentiality, contributing to a seamless pharmacy operation and improved patient outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Mount Washington
10.2024 - Current
- Processed prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in medication preparation, labeling, and dispensing tasks to enhance workflow.
- Maintained inventory levels, ordering medications and supplies as needed to optimize stock management.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Educated patients on medication usage, side effects, and storage requirements to promote safe practices.
Security Officer Supervisor
Allied Universal
Louisville, KY
01.2020 - 10.2024
- Supervised daily security operations to ensure safety and compliance across multiple facilities.
- Developed and implemented training programs for new security personnel, enhancing team effectiveness.
- Collaborated with law enforcement agencies to coordinate responses during emergency situations.
- Monitored surveillance systems to detect suspicious activities and prevent potential threats.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
Server
NAPA Valley Grill
Louisville, KY
05.2019 - 01.2020
- Provided exceptional customer service to enhance dining experience.
- Assisted in menu item recommendations, increasing guest satisfaction.
- Handled multiple tables efficiently during peak hours, ensuring prompt service.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Processed orders accurately using POS system, maintaining transaction integrity.
- Maintained cleanliness of dining area, adhering to health and safety standards.
Education
High School Diploma -
Jefferson County High School
Louisville, KY05.2020
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Healthcare regulations
- Pharmacy and customer records management
Certification
While with Walgreens I became a certified immunizer and obtained a certification in CPR
Timeline
Pharmacy Technician
Walgreens
10.2024 - Current
Security Officer Supervisor
Allied Universal
01.2020 - 10.2024
Server
NAPA Valley Grill
05.2019 - 01.2020
High School Diploma -
Jefferson County High School