Shannei Dilbert
Aguas Buenas
Overview
16
16
years of professional experience
Work History
Nail Tech. & Esthetician
Posh Beauty
Bayamón, Puerto Rico
08.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions.
Customer Service Representative/Teller
Fifth Third Bank
Tampa, FL
08.2018 - 02.2021
- - Referred customers to business partners for service needs.
- - Built a rapport with customers while meeting referral goals.
- - Handled cash and processed customer transactions and services.
Associate Manager
Colmado Lomas Verdes
Bayamón, P.R
05.2009 - 05.2018
- - Facilitated and operated on day to day tasks and informational systems within general store.
- - Maintained vendor and merchandise orders.
- - Handled cash and the balancing of drawers on a daily basis.
- - Worked closely with manager and team to determine and ensure sales goals.
Server
Paseo Caribe
San Juan, P.R
09.2016 - 03.2017
- - Reported directly to upscale bar manager.
- - Took orders from customers as part of the serving staff.
Sales Representative
Klasique Jewelers
San Juan, P.R
08.2015 - 01.2016
- - Assisted customers in selecting products while meeting sales goals.
- - Verified stock and availability of merchandise.
Education
High School Diploma - undefined
Discipulos de Cristo
05.2009
Skills
- Fluent in English and Spanish
- Ability to work in a team
- Make Decisions and Solve Problems
- Proficient with Microsoft Office
Timeline
Nail Tech. & Esthetician
Posh Beauty
08.2024 - Current
Customer Service Representative/Teller
Fifth Third Bank
08.2018 - 02.2021
Server
Paseo Caribe
09.2016 - 03.2017
Sales Representative
Klasique Jewelers
08.2015 - 01.2016
Associate Manager
Colmado Lomas Verdes
05.2009 - 05.2018
High School Diploma - undefined
Discipulos de Cristo