Shawn Rivera
San Juan
Summary
Professional with solid background in audio-visual technologies, adept at setting up, operating, and troubleshooting AV systems. Skilled in team collaboration and adapting to changing needs to ensure smooth, high-quality productions. Dedicated worker, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Audiovisual Technician
Media Power Group / Radio Isla
06.2023 - Current
- Programmed and operated audiovisual equipment to support live events without interruptions.
- Performed maintenance and resolved issues with audio and video equipment to minimize downtime.
- Created and implemented technical support plans for audiovisual systems.
- Interacted with clients to explain system functionality and build confidence in their use.
- Collaborated with directors and camera crews to plan recording sequences and technical equipment requirements.
Sales Associate
La Nueva Era / Tiendas Donato
06.2020 - 06.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory levels through regular stock audits and replenishment.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy.
- Collaborated with team members to achieve sales targets and improve store performance.
Education
Bachelor of Arts - Mass Communication
Universidad Del Sagrado Corazón
07.2025
Skills
- Computer proficiency: Microsoft Office, POS systems
- Order processing
- Customer relationship management (CRM)
- Technical support
- Concise time-management
- Strong verbal and written communication
- Fluent bilingualism
Certification
- Introduction to Cost Accounting – Coursera Project Network - 2023
- Engaging in Persuasive and Credible Communication – National University of Singapore - 2023
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Audiovisual Technician
Media Power Group / Radio Isla
06.2023 - Current
Sales Associate
La Nueva Era / Tiendas Donato
06.2020 - 06.2023
Bachelor of Arts - Mass Communication
Universidad Del Sagrado Corazón
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